I can think of a few specifics here. Please add to the discussion if you can think of more!
2) By promoting and encouraging it:
– Train people how to think in an innovative way.
– Encourage participation in peer (cross-agency) work groups.
– Send people to conferences to learn new ideas.
– Set aside time for innovation and brainstorming. A lot of times agencies and workers will set-aside time for training, but there never seems to be enough time for thinking through what you’ve learned and then applying back at your agency. Create an “Innovation” policy that makes it a requirement that if someone attends training, they need to say if and how practices back at the agency can be improved based on the training they received.
3) By rewarding it, not just the successful results, but the innovation
– Incorporate innovation in your worker’s goals and then performance evaluation (again, not necessarily the results, but the innovation).
Poll of the Week
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