Alan L. Greenberg replied to the topic GovHelp – Making Lemonade Out of GSA’s Lemons in the forum Communications, Citizen Engagement, Customer Service 7 years, 6 months ago
This was a political hatchet job gone wild. See my blog post today under The Governmenent Man for my blunt opinion of this fiasco. Yes, there was some poor judgment here but the real issue is the attempt at political sabotage which is now haunting the agency. No amount of bs from pr types will alleviate this.
It is now strictly damage control and sweeping it away with arbitrary and possibly illegal actions will not solve it. GSA has to methodically explain what the problem is (and not in the inflammatory terms of the IG freport), what management controls are being established and who, if anyone, made mistakes in judgment so severe as to warrant disciplinary. Not find people to use as scapegoats and then say everything is fine.
The events surrounding the IG report remind me of thre final scene in Godfather I. First a massacre and siezure of power, then “All family business has been taken care of.” (Or wording to that effect – I don’t remember the exact words))
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