Alan L. Greenberg replied to the topic On-Camera Screw Ups in the forum Communications, Citizen Engagement, Customer Service 5 years, 3 months ago
I’m retired now and I can’t say I was the greatest when dealing with the media. I dealt more with print media and off-camera TV investigative reporters. I’ll relate two anecdotes as advice.
I had a habit of writing tongue-in-cheek commentary in the margins of correspondence. One of my pungent comments was picked up in a document which was part of a FOIA request. It ended up on national TV. Very embarrassing. Remember that anything on paper can conceivably be a public document.
The other incident concerned an extensive interview by a rather flighty reporter. I happened to make what I thought was humorous comment after the interview which was just marginally related to the subject matter. That ended up as the only quote she used. Also embarrassing. Remember that an investigative reporter is not your friend no matter how charming they can be. Also, everything that you say is “on the record.”
For more pithy commentary check the link to my blogs on my website.http://www.thegovernmentman.com
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