There is little doubt that Web 2.0 technologies are useful. I’m in a twitter conversation (dod501502std) challenging people to provide measurable results about how the technologies are used and how they are effective. Anecdotal evidence abounds, and the technologies are certainly a lot more fun than pushing a routing slip up through the food chain to try to get consensus.
I have many questions. When does an IM conversation become “official?” Is this comment a government record? If it is, who is responsible for capturing, storing, tagging, etc, etc, etc? Could it be ning? Govloop? Logic says it’s the federal government’s, specifically DoD, so how does DoD capture it? Is it removed from the commercial space? What about removing it from “legal space” when it is no longer needed and can be destroyed? (Peter Swire has some discussion of these issues on the Center for American Progress website in Whitehouse 2.0 at http://bit.ly/y9rIh)
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