@janicejohnropergraham
active 1 year, 9 months ago-
Janice John Roper-Graham replied to the topic Customer Satisfaction Survey Templates and Tool Recommendations? in the forum Citizen Engagement & Customer Service 2 years ago
We’ve used Google Forms for an agency where we were talking to stakeholders and putting in the data ourselves. Also we’ve used Survey Monkey – which has the logic branching/triggering capability at the Gold level.
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Janice John Roper-Graham commented on the post, 5 Trends in Government Technology We’ll See in 2017, on the site GovLoop 3 years, 4 months ago
Totally agree Steve. We are seeing more interest in outreach performance dashboards. It’s not enough to engage, our clients want to see how (or if) engagement made a positive difference.
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Janice John Roper-Graham‘s profile was updated 3 years, 5 months ago
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Janice John Roper-Graham changed their profile picture 3 years, 5 months ago
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Janice John Roper-Graham became a registered member 8 years, 11 months ago
