Katarina Hong

With changing technology and constant application updates, maintaining quality test data is a critical part of the software development process. The Test Data Management Approach is “the process for decomposing complex systems, crafting data models, identifying relationships and ultimately the final product – data creation”. This data can be looki…[Read more]

With changing technology and constant updates, maintaining quality and security in your IT systems can be a challenge. The Test Data Management Approach is the process for decomposing complex systems, crafting data models, identifying relationships and finding the final product. This data can be looking at how many people you reach over email or…[Read more]

People have things going on. We’re all busy – sometimes things can slip your mind like a meeting or an upcoming event coming up. Missing an appointment isn’t the end of the world, but it does waste time and can be inconvenient for everyone involved.
Reminders are a powerful tool that can help us avoid the consequences of missing something impor…[Read more]

People have things going on. We’re all busy – sometimes things can slip your mind like a meeting or an upcoming event coming up. Missing an appointment isn’t the end of the world, but it does waste time and can be inconvenient for everyone involved.

Reminders are a powerful tools that can help us avoid the consequences of missing something and…[Read more]

People have things going on
We’re all busy. Sometimes things can slip your mind like a meeting or an upcoming event coming up. Missing an appointment isn’t the end of the world, but it does waste time and can be inconvenient for everyone involved.

Reminders are a powerful tools that can help us avoid the consequences of missing something and the…[Read more]

On an average day, you probably have your phone next to you most of the time. It’s either in your pocket or purse or sitting next to you at your desk. So, why is this important? Using text messaging to communicate with your audience is a effective, quick way to send out relevant information. You can reach people where they are with the t…[Read more]

Social media has become a standard way to communicate with your audience. It enables agencies to connect and engage with citizens in a unique and personal way. Social media also provides a path to citizen analysis using technology, where you can track numbers and gain citizen insight.

IBM Social Media Analytics helps enable analysis that provides…[Read more]

Social media has become a standard way to communicate with your audience. It enables agencies to connect and engage with citizens in a unique and personal way. Social media also provides a path to citizen analysis using technology, where you can track numbers and gain citizen insight.

IBM Social Media Analytics helps enable analysis that provides…[Read more]

On an average day, you probably have your phone next to you most of the time. It’s either in your pocket or purse or sitting next to you at your desk. So, why is this important? By using text messaging to communicate with your audience is a effective, quick way to send out relevant information. Text messaging is a fast way to communicate with y…[Read more]

How do you stay ahead and keep up with the times in today’s tech-driven world? Try turning to digital intelligence. Digital intelligence is the management and analysis of data that provides a holistic view of the digital citizen experience, and it’s a key to mission success.

Agencies need the ability to access, analyze and act on inc…[Read more]

How do you stay ahead and keep up with the times in today’s tech-driven world? Try turning to digital intelligence, which is fueled by information and insight. Digital intelligence is the management and analysis of data that provides a holistic view of the digital customer experience. It’s a key to a competitive advantage and long-term bus…[Read more]

Metrics are vitally important to helping organizations at all levels of government optimize email outreach and engagement efforts. To get the most out of the data, it is critical to understand which metrics are most important to the public sector and why.

GovDelivery’s report, Digital Communication in the Public Sector: Improving Metrics That M…[Read more]

Metrics are vitally important to helping organizations at all levels of government optimize email outreach and engagement efforts. To get the most out of the data, it is critical to understand which metrics are most important to the public sector and why.

GovDelivery’s report, Digital Communication in the Public Sector: Improving Metrics That M…[Read more]

Smarter government is coming up with strategies and solutions for successful public governance. Smarter government is a term that has been used the last few years to indicate as set of capabilities that government should possess to make jurisdictions more sustainable. Using improved business models and data to support the needs of individuals,…[Read more]

You know when you read something and you have to look up every word because you have no idea what it means? And by the end of the sentence you have no clue what you just read. Let’s be real – it’s annoying when you have to do this and a very inefficient way of digesting information. Unfortunately, it’s a common experience when reading governm…[Read more]

Social media is no longer a consistent or efficient way to engage with citizens. Why? Just consider these facts: Facebook and Twitter organic page reach is down to six percent in the past two years according to GovDelivery’s guide.

Thankfully, GovDelivery’s guide, Dealing with Social Media’s Engagement Decline, offers tactics to help engag…[Read more]

Social media is no longer a consistent or efficient way to engage with citizens. Why? Just consider these facts: Facebook and Twitter organic page reach is down to six percent in the past two years according to GovDelivery’s guide.

Thankfully, GovDelivery’s guide, Dealing with Social Media’s Engagement Decline, offers tactics to help engag…[Read more]

Every smart city needs a good grasp of its data in order to deliver great services to its citizens.

Data is important for city leaders to make better informed decisions, but city IT departments are often hurt by small staff size, lack of skills and constrained budgets. As a result, smart cities are unable to implement a computing platform for…[Read more]

Every smart city needs a good grasp of its data in order to deliver great services to its citizens.

Data is important for city leaders to make better informed decisions, but city IT departments are often hurt by small staff size, lack of skills and constrained budget. As a result, smart cities are unable to implement a computing platform for…[Read more]

Healthcare systems around the world are approaching a point where things need to change. Factors such as increased changing demands, competition, legislative reform and increased expenditures are just a few.
How do healthcare administrators respond to these changing factors? As IBM’s executive overview, Addressing Social Determinants and Its I…[Read more]