Kevin Knutson

I think part of the issue here is the need for the user to constantly adapt as new functionality is added. Not all features are going to turn out to be useful, so each user now has the added responsibility of customizing the experience using the privacy and feed tools that have also been added. Once people become aware of the tools and adept in…[Read more]

I appreciate the offer—I’m planning on dropping you a line when I get a chance. I’m in the middle of updating our crisis and emergency communications plans. It may be a week or two before I get the chance, however.

Thanks.

Wasn’t that great? Glad you enjoyed it.

I think you’re absolutely right—public messaging needs to be addressed in recovery plans—but I can see why many people may find it difficult to do so. When you’re writing the plan, you have no idea what the specific situation will be that needs to be communicated, so it’s difficult to anticipate what types of messages you may need.

Do you think…[Read more]