Mark Lewack replied to the topic Accountability for What? Have I created a climate in which my employees can tell me their truths? in the forum Communication Best Practices 8 years, 9 months ago
I agree with the basic premises that you are offering here, but I would like to add:
a. For the offender, don’t do anything wrong, illegal, or contrary to agency policy.
b. For the whistleblower, don’t do it as an act of retribution. Do it, because you believe that doing what’s right or legal is an absolute must, regardless of circumstances.
c. For the workplace bullies, self-aggrandizers, and those looking for trouble, the weak, the different (those who don’t follow the accepted norms, who are of a different ethnicity or religion and wear different clothing/headgear (I wear a yarmulke) or violators to eradicate. Unless it is done in the course of your official duties and without malice or haughtiness, your day will come (you’ll get what you give, i.e. you’ll conduct a misstep somewhere and someone else will prosecute you for it. Hopefully it will be enforced by someone who believes in doing right and treating others with respect like I do).
d. To those who look down upon others and think they are beyond mistakes, miscues, and embarrassment, your day will come too. Remember, we are all human, we have to accept that. I know I am not perfect (and my imperfections and wrongdoings, have been properly addressed) and I would hope someone would tell me face to face without equivocation (not behind my back as so many are wont to do (or doing)) when I am about to embarrass (or indict) myself or others.
The art of leadership communication is something I have yet to master, as well. It begins with setting boundaries and for the receiver to acknowledge these boundaries and live by them, given they are not persecutory or marred by intimidation.
One of the other issues I have is when those in authority address the wrongdoings of individuals in a group or public setting or punish the group for the mistakes of individuals or the few.
Getting off my soapbox now, I’d be interested in what others think.
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