I don’t use the gmail chat feature, but our agency uses Outlook and it has a communicator chat feature which is similar. Available is green, unavailable/busy is red, and away & offline are different colors too. We have had it about a year now and everyone loves it! I keep my status on green all the time if I am available. It helps everyone in the agency know who is available to contact. So if I have a question for someone in another dept. I can simply see who’s green light is on and send them a quick message. I love it! Also it makes communicating with teams and associates much easier. I can’t say enough good things about this type of set up in a agency/business. It saves me from wasting my time tracking the right people down.
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