Olivia Jefferson

This is scary to know that many will fall for this approach. Filing a report to the FTC can seem like over kill but it helps others from being victims of these scams.

Employee training and behavior analysis are part of the solution that seems to be ignored in a lot of plans for how to deal with attacks like this.

Great write up… I have more questions to ask about the example re the Nashua government.

Interesting article! Makes me wonder if there are ways to update my agency’s bureaucracy.

Great example and keen observation on how agencies can join forces to do more than each can do alone. How can we create that “unity of effort” more in routine operations, as well?

Fascinating post, thanks!

Also, don’t forget the importance of developing those talented individuals so they can keep their skills sharp and develop new skills to keep up with changing technologies, processes, policies, etc.

Awesome blog! Thank you! I would say that state service is very similar. And training? Even when someone finds their own seminar or workshop or whatever training, most believe that they won’t be approved the time to take the class. Thus, they don’t bother to even ask because they have to prove all their work will be done ahead of time and why bother? If you have the time to get things done ahead, you should be doing more. So much depends on an individual supervisor. If that particular supervisor does not see the potential then it won’t happen. I’ve lucked out recently in that my supervisor has not questioned me about the time I spend on govloop as she sees my work is done and my reports are in on time. Wasn’t always so lucky.

Thanks for an insightful article. You hit on something that is often left out of the conversation on hiring and maintaining talent…empowerment. The conversations always seem to focus on money, yet most of us govies know that money is not the primary reason people enter public service. Employee and manager empowerment, acknowledgement, and as Lisa and Juana mentioned- development, is what causes people to have satisfaction in the public sector workplace. People need to be acknowledged for their dedication and innovation. By the way…NOT a paper certificate to throw in the drawer with the rest of them!

Having worked with the dedicated young FEMACorps trmembers, I can say that I was truly inspired by their energy and camaraderie. It’s a shame that we don’t focus on their contributions and accomplishments. However, this is no different than how we treat most Federal employees. We focus on getting them onboard and then neglect to provide systems for tracking accomplishments, collect feedback, or developing their skills. This neglect results in lower FEVS scores.

EXCELLENT article! Thank you for writing this! I help manage AmeriCorps state grants in Arkansas and I see first-hand the value of volunteering and national service each and every day. Thanks for spreading the word about AmeriCorps, VISTA, and National Service.

Is the only way to get the titles of the books to listen to the audio?