Ramona Winkelbauer replied to the topic Is there too much transparency talk in Gov? in the forum Communications, Citizen Engagement, Customer Service 5 years, 9 months ago
I think transparency as a concept is a filter for what the individual brings to their interactions and their own experience/s of the entity in question (and often, citizens conflate all branches of government when thinking about transparency interaction/s. E.g., DMV’s of MD, VA and DC do not, for the most part, leave anyone pro-government, Federal or State or local!).
City Level Transparency is ambiguous: e.g., if my experience of DC government transparency is their wholesale porting of the real estate records to the web, including purchase price of the property and the yearly taxes, citizens might want less transparency for their *neighbors* to have whilst still wanting the convenience of knowing how much to pay the night before their taxes are due. OTOH, if transparency involves DC Dept. of Parks and Recreation having a way for swimmers to know the temperature of their favorite pool before they leave the house, the same citizens might want more transparency. Further, if transparency involves having to go to fifteen separate links to call down large PDFs of documents that they find hard to scan for needed information, the same citizen might argue for “clearer” transparency….
Speaking for self using examples from local government interactions.
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