Lekshmy Sankar

In 2018, there were 33 zettabytes of data in the world. By the year 2025, the world’s data is expected to grow to a massive 175 zettabytes. To put that in perspective, if you had one zettabyte of music, you c […]

The citizen experience is the government equivalent of the private sector’s customer experience (CX). It is a person’s perceptions of the quality and value of all their interactions with a government agency. CX […]

When data analysis is accessible, government employees can focus on finding relevant insights in a timely way. When it’s simplified, more people can learn from data and use it to make decisions. And when big data […]

Big data is a key strategic asset for government agencies. Solving the kinds of complex problems that government deals with requires deep analysis across multiple large-scale datasets, often collected over long […]