We recently went through the same process, updating our public website and launching a SharePoint site for employees. For the employee site, the best thing we did was to survey our potential users to see what content they would find helpful and how they would like to see it arranged to maximize their efficiency. Listening to them saved us a lot of grief and helped get their buy-in once we rolled it out. The one thing I’d do differently is to start a bit slower and let the users get accustomed to a few uses before moving on to additional ones. It was a bit too much too soon and we scared a few people off.
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