@uyen-2
active 10 hours, 37 minutes ago-
Uyen Nguyen wrote a new post, A Checklist for Your DevOps Needs, on the site GovLoop 10 months, 4 weeks ago
Has your agency successfully embraced DevOps or maybe is in the process of doing so?
DevOps is a project management methodology that solves the problematic product handoff between developers and operations […]
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Uyen Nguyen wrote a new post, The Top Reasons Agencies Modernize, on the site GovLoop 11 months ago
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Modernization is no longer an […]
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Uyen Nguyen wrote a new post, How to Make Customer Experience Your Mission, on the site GovLoop 11 months ago
Government’s primary responsibility is to its citizens. Unfortunately, though, customer experience (CX) in government often doesn’t measure up to citizens’ expectations. But today, a new opportunity exists for a […]
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Uyen Nguyen wrote a new post, Agencies Reap Rewards of IT Innovation, on the site GovLoop 11 months ago
Federal agencies are undertaking IT modernization efforts to substantially change the way IT shops are structured. Successful IT modernization projects help improve the delivery of services that support the […]
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Uyen Nguyen wrote a new post, IT Optimization at Cornell University, on the site GovLoop 11 months, 1 week ago
IT optimization requires agencies to modernize their old technologies and embrace the new. If you think that is difficult, you are not alone. To run a more effective and efficient government, employees need modern […]
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Thanks for sharing, Uyen! I’ll definitely have to check out the full course!
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Uyen Nguyen wrote a new post, Do You Know Your Digital Risk?, on the site GovLoop 11 months, 1 week ago
This blog post is an excerpt from our new ebook, Enterprise Risk Management in Today’s Digital World, download the ebook to learn about the need for and steps toward effective enterprise risk management (ERM) in […]
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Thanks for the overview of this important topic, and I love the image you chose for the header—very apt!
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Uyen Nguyen wrote a new post, The Electronic Communication Tools of Today’s Government, on the site GovLoop 11 months, 2 weeks ago
This blog post is an excerpt from our new research brief, The State of Electronic Communications in Government, in which GovLoop surveyed more than 300 qualified government officials across local, state and f […]
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Wow, never considered how text messaging might also be subject to FOIA! Thanks for sharing!
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Uyen Nguyen wrote a new post, The State of Network Modernization in Government and DoD, on the site GovLoop 11 months, 2 weeks ago
This blog post is an excerpt from our new e-book, The Foundation for DoD Innovation. Explore the ‘why’ and ‘how’ of network modernization here.
Legacy IT networks are holding defense agencies back. In their […]
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Uyen Nguyen wrote a new post, How Cupertino’s IT Dept Addressed Its 2 Biggest Problems, on the site GovLoop 11 months, 2 weeks ago
Benny Hsieh has managed Cupertino, California’s IT infrastructure for about two years, and has already seen its cyberthreats landscape dramatically change. “It’s always a cat-and-mouse game in terms of cyber […]
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Cool story Uyen! Soc-as-a-service is a concept I wasn’t familiar with beforehand and it sounds like it could be helpful for agencies struggling with their cybersecurity.
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Uyen Nguyen wrote a new post, How NASA Increased Simplicity in the Cloud, on the site GovLoop 11 months, 3 weeks ago
The National Aeronautics and Space Administration (NASA), which is responsible for the nation’s civilian space program and aeronautics and aerospace research, is widely recognized as one of the government’s most t […]
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Fantastic story Uyen! It’s great to know that even agencies such as NASA have to think differently when it comes to cloud.
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Uyen Nguyen wrote a new post, How to Build a Data Governance Plan, on the site GovLoop 11 months, 4 weeks ago
Does your agency have a data governance plan? Here’s a checklist to help you create one.
A data governance plan is a living document that agencies can use to tease out management policies, specifications and […]
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Uyen Nguyen wrote a new post, How a Modern Operating System Serves Government, on the site GovLoop 11 months, 4 weeks ago
This blog post is an excerpt from our new pocket guide, Innovation and Modernization With Hybrid Cloud. Explore why agencies need to update their operating systems here.
To deliver mission-critical services a […]
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Uyen Nguyen wrote a new post, How To Meet Data and Legal Demands Faster, on the site GovLoop 1 year ago
This blog post is an excerpt from our new worksheet, Going Digital to Solve Your Data and Legal Demands.
On average, governments can’t keep up with the legal demands for their data, even though it is one of th […]
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Uyen Nguyen wrote a new post, Assessment: Human Capital Management Strategies, on the site GovLoop 1 year ago
Take this assessment to find a human capital management (HCM) solution that best fits your agency and supports your employees.
The heartbeat of any organization is its people. People are often the […]
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Uyen Nguyen commented on the post, Apply to be a GovLoop Featured Contributor!, on the site GovLoop 1 year ago
This is such a great program!
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Uyen Nguyen wrote a new post, How This Agency Improved Its Performance Application Issues, on the site GovLoop 1 year ago
This blog post is an excerpt from our new report “The Importance of Visibility to the End User Experience.” Download the full report here.
Imagine this: A government agency is running a legacy desktop […]
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Uyen Nguyen wrote a new post, Las Vegas Becomes a Smart City, on the site GovLoop 1 year ago
This blog post is an excerpt from GovLoop’s recent self-paced, 10-minute course, “Smart Cities and Communities.” Take the free course here.
A smart city leverages digital technology to connect, protect, and e […]
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So cool to see Las Vegas entering the Smart City environment!
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Uyen Nguyen wrote a new post, How AI & ML Combat Cyberattacks, on the site GovLoop 1 year ago
This blog post is an excerpt from our new report, How Artificial Intelligence Combats Fraud and Cyberattack, download the full report here.
Cyberattacks, including ransomware and data breaches, are all […]
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23,399 cybersecurity incidents is a staggering number. I’m shocked at only 330 resulted in breaches. This certainly corroborates the crisis governments are facing in the cybersec realm!
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Uyen Nguyen wrote a new post, Make Sure Your Agency Is Ready for the 21st Century IDEA, on the site GovLoop 1 year ago
This blog is an excerpt from our recent self-paced online course, “How the 21st Century IDEA Will Transform Government” Access the free course here.
The 21st Century Integrated Digital Experience Act, also know […]
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Uyen Nguyen wrote a new post, Survey Findings: The State of Cloud Adoption, on the site GovLoop 1 year ago
This blog post is an excerpt from our new report, Improving Application Delivery and Customer Experience Through Cloud-Based Technologies, download the full report here.
Cloud adoption simply […]
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This is an intriguing infographic Uyen! Thanks for bringing attention to it. It’s amazing to hear what the landscape of federal CX currently looks like.