@uyen-2
active 3 days ago-
Uyen Nguyen wrote a new post, Insights From Howard County’s CIO On Process Transformation , on the site GovLoop 5 months, 4 weeks ago
What started as a goal to improve IT support and service delivery has now become a vision for streamlining many work processes — including citizen requests — in Howard County, Md. In 2016, the county chose Ser […]
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Uyen Nguyen wrote a new post, Does Your Mission Require Customized IT?, on the site GovLoop 6 months, 1 week ago
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Uyen Nguyen wrote a new post, Soft Skills Training for a Stronger Police Force, on the site GovLoop 6 months, 1 week ago
Are you emotionally trained for your job?
Skills such as empathy and conflict resolution play significant roles in the work of public servants, but these soft skills are not always part of professional […]
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Uyen Nguyen wrote a new post, Retain Your IT Talent to Reduce Breach Rates, on the site GovLoop 6 months, 2 weeks ago
Government agencies need to reconsider the way they deal with cybersecurity. The key to reducing breach rates is automating routine vulnerability response processes and elevating existing staff to focus on more c […]
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Uyen Nguyen wrote a new post, Protect Agency Data While Remote, on the site GovLoop 7 months ago
The move to remote work increases agency exposure to adversarial risk. Governments of all sizes are handling massive amounts of data, whether that’s constituents’ personally identifiable information (PII) or […]
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Uyen Nguyen wrote a new post, Build a Sustainable Remote Workforce Strategy, on the site GovLoop 7 months, 1 week ago
Agencies are currently maintaining critical systems and operations with little to no physical presence of their workforce. And as the COVID-19 pandemic progresses, we learn that the way we mork may permanently […]
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Uyen Nguyen wrote a new post, Proactively Detect and Prevent Security Threats, on the site GovLoop 7 months, 2 weeks ago
Government agencies are ripe targets for cyberattacks, which are only evolving and getting worse over time. Adding to that challenge is the increase in remote work, with human error being the main cause of […]
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Uyen Nguyen wrote a new post, Becoming a Digitally Determined Government, on the site GovLoop 7 months, 2 weeks ago
Government agencies must simplify their operating environment to better support networked employees. Digital transformation enables employees to make decisions faster, facilitate rapid learning and better serve […]
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Uyen Nguyen wrote a new post, Business Resiliency & Research: Resources to help Agencies Assess the Impact of COVID-19, on the site GovLoop 8 months ago
This blog post was created in collaboration with Sandy Carter, Vice President of Worldwide Public Sector Partners & Programs at Amazon Web Services.
State and local agencies have spent countless hours and […]
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Uyen Nguyen wrote a new post, How Agencies Can Protect Data and Enhance Cybersecurity, on the site GovLoop 8 months, 2 weeks ago
This blog post was created in collaboration with Amazon Web Services (AWS).
As government agencies continue to deal with the challenges of managing a remote workforce, data security is a top priority. In […]
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Uyen Nguyen wrote a new post, AWS Partner Network Helps Agencies Navigate the Shift to Remote Work and Increased Citizen Demands, on the site GovLoop 9 months, 1 week ago
This blog post was created in collaboration with Sandy Carter, VP of Worldwide Public Sector Partners & Programs at Amazon Web Services.
The rapid shift to remote work due to COVID-19 created a challenge for […]
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Uyen Nguyen wrote a new post, How the Marine Corps Upgraded Its Mobile Training Systems, on the site GovLoop 9 months, 2 weeks ago
Logistics are central to the U.S. Marine Corps mission. Without personnel, supplies and equipment in the right place at the right time, the Marine Corps can’t deliver on that mission. At the same time, managing l […]
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Uyen Nguyen wrote a new post, AWS Partner Network Delivers Innovative Solutions for Frontline Workers, on the site GovLoop 9 months, 4 weeks ago
This blog was written in collaboration with Amazon Web Services.
Over the past few months, we have all witnessed the dynamic efforts of public health personnel and healthcare workers to combat COVID-19. This […]
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Uyen Nguyen wrote a new post, AWS Partner Network Facilitates Data Sharing & Analytics to Support Crisis Management Efforts, on the site GovLoop 10 months, 1 week ago
This blog was written in collaboration with Sandy Carter, Vice President, AWS Worldwide Public Sector Partners and Programs
During the COVID-19 pandemic, government agencies are generating massive amounts of […]
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Uyen Nguyen wrote a new post, What Govies Are Saying About Their Workforce Development, on the site GovLoop 11 months, 2 weeks ago
Pandemics, natural disasters, new hiring mandates, new technologies and processes all require employees to learn new skills to adapt. Agencies have the options to recruit new employees, teach current employees […]
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Uyen Nguyen wrote a new post, Drive Innovation With Data and AI, on the site GovLoop 1 year, 2 months ago
Artificial intelligence (AI) has the potential to completely transform the way agencies serve their constituents. But before agencies can even begin to explore the many ways they can use AI — to improve their op […]
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Uyen Nguyen wrote a new post, 3 Things to Prioritize in Multi-Cloud Environments, on the site GovLoop 1 year, 4 months ago
The federal government is turning to the cloud to transform IT and create a dynamic environment that responds to users’ needs. However, the cloud environment is becoming increasingly diverse with a growing n […]
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Uyen Nguyen wrote a new post, Use This Worksheet to Get Started With Workforce Reskilling, on the site GovLoop 1 year, 4 months ago
The nature of government work is changing, and agencies such as the Office of Personnel Management (OPM) want to ensure that federal workforces are prepared. In this worksheet, we’ve adapted questions from O […]
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Uyen Nguyen wrote a new post, A Checklist for Your DevOps Needs, on the site GovLoop 1 year, 4 months ago
Has your agency successfully embraced DevOps or maybe is in the process of doing so?
DevOps is a project management methodology that solves the problematic product handoff between developers and operations […]
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Uyen Nguyen wrote a new post, The Top Reasons Agencies Modernize, on the site GovLoop 1 year, 4 months ago
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Modernization is no longer an […]
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