GSA’s strategic network services program is critical to the services and missions of almost all civilian and defense agencies. Our telecommunications and IT contracts are designed to reduce risk and increase efficiency for government agencies. The government completed the FTS2001-to-Networx transition about a year ago. The transition took longer than expected, but here’s the greatRead… Read more »
Search Results for: customer service
Great Content + Easy Access + Cross Promotion = Good Gov Communication
The government is home to troves of data – data that is timely, relevant and critical to you. However, getting you the information in a prompt, clear and concise fashion is a HUGE challenge for agencies. GovDelivery is trying to alleviate some of the challenges by sharing their digital communications best practices during the PowerRead… Read more »
Thoughts on “Strategic Acquisition”
Strategic acquisition offers government and industry an opportunity to work together to identify unnecessary costs in the acquisition process and pass those savings along to federal agencies. However, a new term has entered the dialogue regarding the Federal Strategic Sourcing Initiative (FSSI). That term is “supplier suppression.” What does “supplier suppression” mean in the contextRead… Read more »
William Noonan: Legislative Action Needed to Bolster Consumer Data Protection
William Noonan, the U.S. Secret Service’s head of cyber investigations, has urged Congress to require businesses to notify consumers and law enforcement agencies in the event of a data breach, FCW reported Wednesday. Adam Mazmanian writes that Noonan appeared at a House Financial Services Subcommittee on Financial Institutions and Consumer Credit hearing Wednesday. “While thereRead… Read more »
The Power of Partnerships
Partnership marketing has become a bit of a buzzword in government communications in recent years, and many organisations are seeing the benefits and getting on board. In his presentation, “Central Government Success Story: Health & Safety Executive (HSE),” at this year’s UK digital communications event, the E-Marketing and Online Evaluation Manager, Gavin Parkinson, shared howRead… Read more »
4 Essentials for Your Government Portal
Government agencies are quickly transforming to increase efficiencies and productivity as they adopt emerging technologies. With the emergence of web portals, increased consumer adoption of mobile devices, and higher demand for online services, government institutions are tasked to use technology to meet the demands of citizens in new, innovative ways. To meet citizen demands andRead… Read more »
7 Keys to Unscheduled Telework Success
A few weeks ago, we had a case where the GovLoop team had to meet some pretty tight deadlines for delivery on a project. When the DC area got hit by a snowstorm, our team stayed home for unscheduled telework. Our team works collaboratively, so when deadlines are tight, and we are now all thrownRead… Read more »
4 Ways to Get the Most Out of Cloud Computing – RECAP
Three years ago the term cloud computing buzzed into the government space, but now a few years have passed and agencies are wondering what’s next? How do you maximize the use of cloud? How can you capitalize on its benefits? How do you avoid risk and security concerns? GovLoop and Oracle teamed-up to provide trainingRead… Read more »
Show me the Money: How the federal budget will impact business development
By Guest Blogger: Ray Bjorklund, President, BirchGrove Consulting LLC As a business developer, you follow the money. You trek toward the customers that spend money and the customers that spend the most. Discretionary spending authority, appropriated by Congress, is your bellwether. As an experienced business developer, you follow that portion of the budget authority intendedRead… Read more »
More Than Numbers, Social Media Is About Engagement – Plus Your Weekend Reads
In today’s government, social media use is less about broadcasting messages and more about engaging citizens in a new way. What does that mean? Well, it means that instead of just sending out a Tweet from your agency Twitter feed, agencies are actively searching for ways to make that broadcast into a conversation. It soundsRead… Read more »