Search Results for: customer service

A History of Transformation: Innovations From the Intelligence Community

This is Part II of National Geospatial-Intelligence Agency (NGA) Director, Letitia A. Long’s Keynote presentation at the 2014 Esri Federal GIS Conference. Read Part I here: Discovering the Unknowns: The Importance of Geospatial Intelligence. During the keynote address, Director Long provided insights as to how the intelligence community has evolved. “I will tell you thatRead… Read more »

Implementing Big Data Projects: Lessons Learned and Recommendations

This article was originally posted by Dan Chenok on the IBM Center for the Business of Government blog. The the IBM Center for The Business of Government is pleased to present a new report, Realizing the Promise of Big Data: Implementing Big Data Projects. The report, written by Kevin Desouza, Arizona State University, provides aRead… Read more »

The art of 21st century political protests – and preparing for when it is turned on government agencies and companies

The right for citizens to express political views and to protest (within limits) against specific acts, or inaction, by politicians is one of the fundamental and defining principles of democratic government and has been in place for, well, as long as there’s been democracies. In fact this principle is one which democracies frequently use toRead… Read more »

Are You Forward Thinking About Cyber Security?

I had the opportunity to attend the American Council of Technology – Industry Advisory Council (ACT-IAC) Cyber Security forum on January 28. That just happened to be Data Privacy Day. From the discussion, it was clear that there is a lot of work to be done around cyber security education and communications outreach. With 1/3Read… Read more »

Community Blog

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Snowden Effect on Government and Contractors – Plus the 7 Gov Stories

On GovLoop Insights’ DorobekINSIDER: Do you ever feel like your boss is playing favorites? We all can fall into the trap of thinking our boss prefers our co-workers at one time or another, or that our bosses hate us. It is everyone, right? Not just me? Ok, good. I was worried for a second there.Read… Read more »

Got a presentation? Ask the right questions, bring the right stuff.

Did I bring the right stuff? As many of you know my day job includes running software company that develops apps on the Salesforce.com platform (ExAM4Enterprise.com). This means I spend lots and lots of time giving presentations and demos. I recently sent out my standard demo prep question list to a prospective customer and gotRead… Read more »

Community of Practice

AGVE leverages the collective knowledge of a networked community of practitioners who specialize in virtual engagement technologies, event planning and management, AV production, cyber security, SaaS design and development, content curation, mobile strategies, Smart Data, GIS initiatives, and others to develop peer-reviewed practices and resolve barriers to use.   Benefits of Representation within the CommunityRead… Read more »

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Upcoming Events and the GSA Supplier Relationship

Before tackling the comment of the week there are some updates I’d like to share with you. First, it is an exciting time with the launch of my new Federal Times Blog! The first blog posting appeared last week and can be found here. I encourage all Friday Flash readers to follow this new blogRead… Read more »

Community Blog

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College Made Easier with Open Data – Plus Your Weekend Reads!

Going to college is an exciting, terrifying and downright confusing time for students and parents alike. Choosing the right college is a difficult choice. Paying for that college is tricky and figuring out student aid is almost impossible. That is why the White House Innovation fellows were tasked with opening up Education Department data toRead… Read more »

Super Bowl and Cloud Computing? CBG Round-up, 01.31.2014

Gadi Ben-Yehuda Innovation Conversations Alex Howard tweeted a line from the #SOTU: “There are fewer & fewer technical restraints on what we can do. That forces us to ask questions about what we should do,” which lead Jim Daly to ask “When There Are No Barriers to Technology, How Can the Government Innovate?” which inRead… Read more »