To drive innovation you need to move to the cloud. But what cloud? When it comes to the cloud, one size does not fit all. To support your IT infrastructure and innovation efforts, you likely need to take a multi-cloud approach, leveraging different platforms for varying capabilities — and this can be a management headache. Join usRead… Read more »
Government is taking on the challenge of cybersecurity. Here are five ways they’re tackling the threats.
Like a disorganized desk, messy social media can waste your time and energy. Neglected social media can also accumulate security risks galore, from apps that have access to your personal information to passwords that can leave you and your data vulnerable. Doing a little spring cleaning will help protect your privacy and up your productivity. Get started with theseRead… Read more »
Streamlining your request-for-proposal response process is an investment in the future success of your business. By following five steps, you can increase your efficiency and response capacity.
This infographic explains the basics of human-centered design and its importance to customer service.
This playbook details how a modernized cloud call center can improve customer service at your agency.
Good leaders are intentional about the type of leader they want to be and what they want their leadership to accomplish.
Constituents expect a wide range of payment options for government transactions. Here’s what to look for in payment platforms.
State and local governments may struggle today to fill positions and retain talent. Here are five expert tips on how to overcome those hurdles.
What’s the spending strategy here? Simply this: A culture that values innovation seeks solutions for smarter ways to work.