Search Results for: customer service

GovLoop Report in Review: Exploring How Agencies Are Crafting Digital Government Strategies

The following blog post is an excerpt from our recent report, Crafting a Comprehensive Digital Government Strategy. This report was draws upon a survey of 94 members of the GovLoop community who are currently adopting emerging technology at the state, local and federal level of government. This report also includes insights based on interviews withRead… Read more »

Cyber Security in Focus

As agencies begin to deploy cloud computing, mobile and big initiatives, it’s important to realize that emerging technology is essential to meet growing public sector demand. Yet, emerging technology may also expose agencies to increased risks. This infographic puts cyber security in focus, showing current trends in cyber security at the federal level, adoption of… Read more »

Hyland Resources

.hyland {margin-top:25px;} .hyland ul {display:inline;} .hyland li {float:left; list-style:none; width: 259px; height: 150px; padding-right: 15px} .hyland img {float:left; padding-right: 10px;} .hyland li a {display:inline; vertical-align:top-text; font-size: .85em;} .infographics li {height:240px} For over 20 years, Hyland Software has helped our more than 11,000 lifetime customers by providing real-world solutions to everyday business challenges. That dedication isRead… Read more »

Filed under:

3 Activities to Get Your Agency in Tip-Top Shape for CPIC Season

GovLoop and Integrity Management Consulting are proud to present a 12-part series called “Conscientious Contracting: A Thoughtful Approach to Acquisition and Program Management,” that aims to address common challenges and achieve new efficiencies in government procurement. Summer is just around the corner and many people are thinking about getting in shape before they hit theRead… Read more »

Web and social media reporting can help Communication get a seat at the decision-makers’ table

Yesterday morning I attended the first OPC IT WebEx event for the year, where we heard from three great speakers on intranet development, accessibility and the changing face of the media in Australia. One particular statement that stuck in my mind was from David Pembroke, CEO of Content Group, who said that it was importantRead… Read more »

Community Blog

Filed under: Uncategorized

Google: “+1 to civic startups”

Code for America, in partnership with Google for Entrepreneurs, is excited to announce a new Incubator program, which will support Code for America fellows as they seek to turn their products into companies. CfA’s longest standing program is an annual service-year Fellowship for developers, designers, and community managers, where they work hand-in-hand with city governmentsRead… Read more »

Community Blog

Filed under: Uncategorized

Army defends its mobile device security plan, Cyber education key to security and more

By Ryan Kamauff Here are the top cyber news and stories of the day. Army defends its mobile device security plan – “The Department of Defense’s inspector general has reposted and updated a report critical of the Army’s shortcomings in handling cybersecurity for commercial mobile devices (CMD), with some changes to correct for what itRead… Read more »

Community Blog

Filed under: Uncategorized

04.07.13: Your Morning Buzz

The High Five Laws against driving and cellphone use aren’t working, study finds – A Transportation Dept. survey finds that despite legal bans in 39 states, 660,000 drivers nationwide are preoccupied with their cellphones at any time. A Building Not Just Green, but Practically Self-Sustaining – When an office building here that bills itself asRead… Read more »

Community Blog

Filed under: Uncategorized

A Video Update On The IO Modular Datacenter Designs

By Bob Gourley We have previously reported on IO, the leading provider of next generation modular data center technologies. With this post we would like to highlight a video that puts some of the technology into great context. Watch here for a fast paced view of what great engineers and mission focused technology professionals deliverRead… Read more »

Community Blog

Filed under: Uncategorized

How Telework Makes Better Bosses and Top-Notch Teams

I’ve learned a lot over the last seven years as a full-time teleworking employee – both as a manager and as a member of geographically-dispersed project teams. One of the biggest lessons is that telework forces both managers and team members to hone their communication skills and think more intentionally about the way they get… Read more »