One of the reasons I started BYO was so that I could work with clients I believe in, and help push forward values and ways of governance and civic engagement that I think will change this country and the world for the better. So far we’ve been able to realize that goal, especially in ourRead… Read more »
Search Results for: innovation
Want Lots of Responses to Your Contest? Think PR!
Alice Lipowicz of Federal Computer Week wrote an interesting article about different government contests going on – some very successful, some not so much: http://fcw.com/articles/2010/10/04/low-participation-ssa-contest-remedies.aspx?sc_lang=en I expect we’ll be seeing more of this trend, so if you’re planning to try this approach, I’d like to offer some advice on how to ensure your organization’s contestsRead… Read more »
What do words mean?
What is government 2.0/gov 2.0? How do we define it? Is it the same as open government? Is it about technology? Is it about culture? Is it a buzzword or marketing hook? Is it a word people throw around to seem smart and hip? Well, I am not sure what the answer is to anyRead… Read more »
Welcoming Citizen 2.0 into Your Agency
Over the past few weeks, I’ve written about the other half of Gov 2.0: Citizen 2.0. My goal has been twofold: first, to help citizens understand that engaging government isn’t all-or-nothing. Citizens can participate in meaningful ways both from home and outside it. They can work in and for their community by themselves and asRead… Read more »
Research and Best Practices eNewsletter 10/29
Research 1. Strengthening agencies customer service efforts (10/27/2010) – GAO surveyed 13 government services within major agencies and found each had established customer service standards. Although the standards exist, many were not made available to the public or were difficult to find. http://www.gao.gov/products/GAO-11-44?source=ra 2. Innovation doesn’t happen by accident (07/2010) – Center for American ProgressRead… Read more »
The Goal of Collaboration: Navigating the Network of Idea Spaces
Take a moment and look around your personal office space. Now look at your computer and notice what your desktop icons are and what programs you have open. According to Richard Ogle, the books, documents, computer programs, and other work aids are parts of our extended mind. We create documents, spreadsheets, whatever to offload ourRead… Read more »
Secretary Gary Locke’s Letter to DOC Employees
The rally to celebrate the 2010 Combined Federal Campaign (CFC) of the National Capital Area for the Department of Commerce is coming! What: Commerce 2010 CFC Rally When: Wednesday, November 3, 2010, at 10:00 a.m. Where: DOC Auditorium Come to our star-studded ceremony planned to inform you about this year’s campaign. Remember to — •Read… Read more »
Weekly Round-up: October 29, 2010
Gadi Ben-Yehuda It Came from 2005: (Government Social Media activities, that is!) Here’s an interesting timeline of government social media activities. The Administration believes the problem of online trust has no government solution, reports Fierce Government IT. The CDC has published a social media toolkit. OSTP has created a committee on Internet and privacy policy.Read… Read more »
Weekly Research and Best Practices
Research Citizens give government low transparency rating (10/20/2010) – New study finds proven relationship between transparency, satisfaction and trust. Research shows that higher transparency leads to higher citizen satisfaction with government, which in turn leads to higher trust. http://www.federalnewsradio.com/docs/ForeSeeResults_EGovTransparencyIndex_2010.pdf Best practices in mobile web apps (10/21/2010) – World Wide Web Consortium proposes guidelines for developingRead… Read more »
More than Money; or How Government Is Like a Double Overhead Cam
In advance of the Government Doesn’t Suck Rally, I wanted to answer a question here that I encountered on Facebook Questions: Why are there so many smart people just focused on making money? I answered: Like a lot of people, I disagree with the thrust of this question. My parents are wicked smart, as isRead… Read more »