The Importance of Visibility to the End User Experience

Agencies need to be able to gauge performance everywhere, at all times, across a complex web of legacy, mobile, cloud and shadow IT components. But agencies struggle with real-time end-to-end visibility into pain points and areas of underperformance. This means it can be difficult to quickly detect, diagnose and defeat problems before they impede productivity.Read… Read more »

Accelerating DevOps in the Public Sector

Today, every government organization is a technology organization, regardless of mission. Fortunately, recent innovations and developments in process, technology and IT management provide opportunities to help the government deliver its technological products more effectively. Particularly, the public sector has begun looking at DevOps (or DevSecOps), a project management and software delivery approach and mindset, toRead… Read more »

Insider Threats: The Danger Within

Most federal employees think their agencies are safe from insider threats – but they’re wrong. A 2017 Meritalk survey found that 42 percent of federal cybersecurity professionals said that their agencies were the target of cyber incidents perpetrated by insiders. The U.S. Computer Emergency Readiness Team (US-CERT) defines insider threats as any “current or formerRead… Read more »

Improve Your Software Supply Chain With Next-Generation Asset Management

The federal government spends billions of dollars annually on software that supports mission-critical activities, such as public health, social services and cybersecurity capabilities. But despite the increasing amounts of money agencies spend in this area, the current methods used to buy, track and maintain software purchases lack transparency. Those methods leave agencies exposed to securityRead… Read more »

How the Cloud Powers Disaster Recovery for Government

In recent years, federal, state, and local governments have faced unprecedented costs for disaster response and recovery efforts. “The federal government obligated nearly $300 billion across numerous departments and agencies during fiscal years 2005 through 2014 for disaster assistance,” according to the Government Accountability Office. “Extreme disasters like hurricanes Katrina and Sandy caused billions ofRead… Read more »

Enterprise Key Management: The Key to Public Sector Data Security

In this industry perspective, created in partnership with HPE, Chip Charitat, Senior Solutions Architect at HPE Data Security, explains that encrypting data-at-rest is a minimum standard of care for protecting sensitive data, and that effective encryption requires secure enterprise key management practices with automated policy enforcement that can scale with the enterprise.

The Pivotal Role of Technology in Federal Healthcare

Beth Meyers, Chief Nurse Executive, and Joel Rydbeck, Director of Healthcare Technology and Strategy at Infor, sat down to discuss tactics for federal agencies to consider with GovLoop. They said the answer lies in applying an integrated suite of tools that makes the most of the existing data, processes and systems of individual healthcare organizations.

The Storage Dilemma: Flash, Hybrid or Disk?

For federal agencies, today’s data explosion comes with a huge and complicated mandate: Gather data, store it efficiently and, above all, protect it. But how? Between budgets in flux, lagging legacy IT systems and the widely discussed and ongoing IT brain drain, the odds often seem stacked against federal IT teams. But data waits for… Read more »

Build and Support Better Applications with Application Intelligence

Federal agencies are increasingly reliant on software applications to meet their varied missions. But as their IT environments become more complex with the advent of cloud services, virtualization and mobile devices, the challenge of managing and optimizing application performance is likewise more complex. This challenge is aggravated by the fact that agencies typically employ monitoringRead… Read more »

Improving the Quality of Experience for Critical Apps

We’ve all been there: You’re in the middle of a virtual meeting, and all of a sudden the audio gets choppy or — even worse — you’re dropped from the meeting entirely. It usually takes a minute for you to regain your bearings, reconnect to the meeting and try to dive back into the discussion.Read… Read more »

Improving Agency Networking with SDN

Think of all the applications agencies use to communicate with the workforce, respond to citizen requests, and carry out daily operations. It’s critical that those applications are readily available and maintained without disrupting the mission. Government IT organizations must ensure their enterprise networks can support those applications and cater to evolving agency requirements. The challengeRead… Read more »

Better Income Estimation for the Public Sector

In this resource, we focus on income data and how it affects the public sector’s ability to administer means-tested programs; explain why income data is difficult to assess but critical to do properly; showcase solutions to verify demographic data and prevent fraud; and discuss other unique tools to help battle program errors and fraud.

Global Hyper-Convergence: The Only Way Forward

Although every information technology infrastructure is designed differently to meet different mission needs, each system shares common components. Networking, storage, and compute are the building blocks of any information system. But how these building blocks are managed to support mission-crit­ical agency functions is changing rapidly. As your agency moves into the 21st century and operationsRead… Read more »

Gaining Visibility and Control

Continuing to deliver services with reduced resources, doing more with less, is a fact of life for government IT leaders. The federal government’s information technology spending budget was cut by $2.4 billion in 2015 while state and local governments also suffered decreases in IT and support service budgets. Contrast that to IT spending in theRead… Read more »

Finding Your Right Cloud Solution

As an information technology (IT) professional, you spend significant time purchasing, managing, upgrading and administering IT services. Often, these responsibilities are time-consuming and pull you away from fulfilling the most important mission-critical objectives at your agency. That’s why many IT departments have looked to the cloud to transform their operations. An Oracle white paper reportsRead… Read more »

Platform & Infrastructure as a Service: Creating New Efficiencies

It’s undeniable that cloud computing has changed the way that government does business. With the cloud, agencies are now able to gain new efficiencies, quickly deploy IT services, and transform their operations. Everything from HR, financial reporting, and government transparency have benefited from cloud deployments. Along with considerations on the proper deployment model like hybrid,Read… Read more »

Software as a Service: The Key to Modernizing Government

On all levels of government, public sector agencies are looking to the cloud to re-imagine their business processes and power new innovations. Through effective cloud deployment and management, organizations can reduce costs, deploy services with agility, and identify new ways to accomplish the complex missions of the public sector. With the cloud, organizations have gainedRead… Read more »

High-Resolution Imagery: Helping City Managers Better Serve Their Communities

A city manager’s job is continuous and complex. Whether it’s zoning, new construction, taxation or disaster planning, citizens depend on their city manager to understand their community, past and present, in great detail to prepare for future needs. In an environment of decreasing budgets and limited resources, geospatial technologies are an invaluable resource for betterRead… Read more »

Accelerating Government Transformation with Network Modernization

The movement of applications to the cloud and increasing cyber threats mean that government IT departments need to re-evaluate their network infrastructure. These trends are driving the need to scale bandwidth, increase network flexibility and increase network security. However, these initiatives require funding and unfortunately, government IT budgets are not able to keep up. PresidentRead… Read more »

Accelerating Your DevOps Journey in the Public Sector

In the public sector, programs can run slowly and inefficiently. The government’s information technology systems are growing more outmoded while the public’s expectations about technology, speed and delivery are rising. As the private sector pushes IT boundaries and experiments with improved services, the public sector faces challenges of regulations and constrained financial resources. Additionally, unlikeRead… Read more »

Building Healthy Communities: Making a Difference With GIS

It’s not news that the health of today’s population is at a precarious junction. We are experiencing an epidemic of unprecedented proportions in terms of poor nutrition and physical inactivity across the globe. In fact, the youth of today may, on average, live less healthy and possibly even shorter lives than their parents. Improving theRead… Read more »

Knowledge Transfer: Becoming an Informed Cloud Buyer

Conversations about cloud computing are a lot different today than they were four years ago. Back then, definitions for this new business model varied, and some people questioned if cloud solutions could ever be as secure as the government’s internal hosting environments. Additionally, agencies were coming to grips with the implications of infor- mation technology-as-a-serviceRead… Read more »

Simplicity, Scalability, Efficiency: The Hyper-Converged Infrastructure

The past decade has brought a new era to government — and more importantly, to government information technology. Organizations, in the face of fewer resources and more budget cuts, have looked to transform their IT departments into efficient, flexible enterprises that can respond faster to the needs of policymakers, organizations and constituents while reducing ITRead… Read more »

Storing the Data to Power Your Agency

Every day, government agencies grapple with new data challenges. Constrained resources and increased workloads require organizations to become more efficient in how they acquire, store, use, and analyze data. Transparency initiatives mandate agencies to provide access to data sets in open, machine-readable data formats. The public expects a new level of service in which dataRead… Read more »

Zero Trust: The Network Security Infrastructure of Tomorrow

In our interconnected and highly-globalized world, agencies must deploy emerging technology to improve service delivery and connect employees to data anywhere, anytime. But as trends like cloud, virtualization, telework and mobile continue to gain traction in government, cybersecurity cannot be an afterthought: it’s mission critical. And now, more than ever before, mitigating the impacts ofRead… Read more »

Convergence: The First Step to the Internet of Everything

The whole is greater than the sum of its parts, Aristotle said, long before the Digital Age was a possibility. And yet his observation applies today perhaps more than ever. The proliferation not only of technological devices, but also their capabilities and interconnection holds new levels of promise for improving the lives of people allRead… Read more »

How Open Source Cloud Technology Can Eliminate Silos & Centralize Workloads

Imagine a government in which IT systems connect citizens to services, data moves easily among agencies and public-sector employees, and information is truly open and accessible. A government with systems like these would better serve its citizens, be more efficient, and free agencies to focus more on agency mission. Information technology administrators are getting closeRead… Read more »

Telehealth: Save Lives, Cut Costs & Deliver Better Care

Doctors are using iPads to record information instead of scribbling notes on a paper pad. Nurses are browsing through electronic medical records instead of file drawers. Hospitals are adopting the cloud to store patient data so that it’s accessible to care providers anytime, anywhere. The entire field of health care has been completely transformed byRead… Read more »

Government Workforce in Focus: Closing the Data and Analytics Skills Gap

Standing between the federal government and improved delivery of services is the data skills gap. Federal managers worry that prospective employees entering the job market lack the analytical skills, statistical competencies and technical proficiency needed to understand the federal government’s large and complex datasets. The data skills gap comes at a time when federal governmentRead… Read more »

The Foundation for Data Innovation: The Enterprise Data Hub

Centrally managing data has long been a goal for IT managers. Now, with emerging technology and improvements to the way data can be stored and hosted, centrally managing data is finally a reality for organizations. As such, more and more agencies have been adopting an architecture – known as the enterprise data hub (EDH) –… Read more »

The Last Mile of Big Data: Delivering Meaningful Answers From Your Data

Public sector agencies at all levels are beginning to understand the enormous effect of data. With the click of a mouse, it is now possible to view the central role that data plays in government work, from the Census’s data visualization tools to data.gov, which houses over one hundred thousand unique government datasets for publicRead… Read more »

Virtual Desktop Infrastructure: Enabling a Cost-Effective and Flexible Workforce

As IT administrators and chief information officers, you face a particular challenge: facilitate the ability for your agency to work remotely, while reducing costs, protecting your data and assuring compliance. Your employees need flexibility in the way they work, as well as the ability to connect to resources anywhere, anytime. Thanks to advances in technology,Read… Read more »

Before, During and After an Attack: An Integrated Strategy for Cybersecurity

The world of cybersecurity is immense. The jargon surrounding the subject is nearly as varied. Here are a few examples: There’s malware, damage, espionage, regulation, education, viruses, advanced persistent threats, partners, reputation insider threats – and that’s just a small sample. Adding to this complexity is a common disconnect between technology experts within the organization,Read… Read more »

Making Smarter IT Investments: Customizing the Cloud

Today, cloud computing offers government the opportunity to re-imagine how services are delivered. But a word to the wise: not all cloud platforms are created equal. Cloud solutions depend on both solving the right organizational problems and selecting the right kind of cloud offering. By doing so, you can enable your agency to fundamentally changeRead… Read more »

How GIS Helped Secure Super Bowl XLVIII

This industry perspective tells the remarkable story of collaboration and technology that kept tourist and residents safe during the Super Bowl, including the technology solutions provided by Esri and PenBay that were deployed during Super Bowl XLVIII. We also feature interviews with: Deputy Commissioner Joel Golub, Chief Information Officer, FDNY Captain Steven Pollackov, FDNY GISRead… Read more »

GIS: A Platform for Enhancing Policy and Civic Engagement

Elected officials face the constant challenge of describing complex and intricate policies to constituents. In turn, constituents want to know answers to important questions, such as: how is a policy going to affect our community? How is legislation helping to bring economic development to our district? Has funding been used wisely? For the myriad of… Read more »

Smoother, Faster, Cleaner, Safer: How Big Data’s Driving the 21st Century

Desiring to look deeper into the impact of big data on transportation services, we reached out to Dante Ricci, the director of strategy and innovation at SAP Public Services. In GovLoop’s latest industry perspective, we share Ricci’s valuable insights and explore case studies that demonstrate the extent to which big data is changing transportation in… Read more »

Important Weapon in the Cyber War: SecureView MILS Workstation

Cyber threats are rising rapidly and government needs an alternative, secure solution to the present operating environment where multiple machines are required for multiple types of information. This Industry Perspective explains the robust, unparalleled advantages of SecureView, a low-cost, MILS (Multiple Independent Levels of Security) workstation with accredited cross-domain security developed in close collaboration between… Read more »

Building Safer Communities in the Digital Age

Analytics has transformed the way public safety organizations fight crime and keep our communities safe. Today, GovLoop and IBM have released a new report, Smarter Cities: Public Safety in the Digital Age, which explores how new analytical approaches has re-imagined the way the public sector protects communities. As governments are faced with shrinking budgets andRead… Read more »

Finding New Efficiencies through Big Data Analysis

Government is in the midst of a transformation. As government is collecting, managing, and storing increasing volumes of data, agencies are challenged to find actionable insights from the tsunami of data they are collecting. With the explosion of data from social media, online transactions, and internal systems, government has more opportunities than ever before to… Read more »

Creating a Modern Workplace Environment

In today’s digital landscape, leaders are looking to technology solutions to enable an increasingly mobile workforce and to create an environment that allows employees to work anywhere, anytime and on any device. Recently, I spoke with Michael Rau, Vice President and CTO, Borderless Network Architecture at Cisco. Michael Rau’s expert insights identifies that the unified… Read more »

Microsoft 8 – The Power of Windows To Go

For IT professionals, there is an opportunity for government IT to be instrumental in creating a modern, agile, and efficient government agency. However, IT professionals have great responsibility to support agency-wide success and meet federally mandated initiatives. With the launch of Windows 8, government agencies are even better positioned to be more agile, mobile andRead… Read more »

3 Keys to Big Data: Quick Wins, Clear Scope, Communicate

For centuries, government organizations have been collecting data from a variety of sources, and using the collected data to inform their decision-making. With the boom in non-traditional forms of data such as social media, video, digital photographs and email, government agencies are now challenged how to best collect, manage, and drive decisions from data. Today,Read… Read more »