Have you ever had the experience of talking to someone and you start to feel that person is saying one thing but means another? Have you arrived at work in a bad mood and noticed that everyone else suddenly seems to be developing the same bad mood? What you are experiencing is the powerful effectsRead… Read more »
Mom always said, “If you can’t say something nice, don’t say anything at all” She didn’t mean that we couldn’t disagree, discipline or even tell the truth – but there is a way to communicate that isn’t derogatory, hurtful or intentionally inflammatory. The sarcasm or brutal honesty characterized by The Simpsons or American Idol, isRead… Read more »
In the last twenty years, I’ve probably read hundreds of books and articles on organizational change. My dissertation was a case study of a major organizational change. In all that time and all that I read, I found very little that dealt with how to best communicate a vision for change. The advice was mostlyRead… Read more »
Yesterday, I attended the Adobe Government Assembly at the Reagan building. This was my second #govtassembly. I took 2 1/2 pages of notes from the afternoon keynote by David Plouffe, author of “The Audacity to Win” and Campaign Manager, Obama for President 2008. I thought I’d put some of my notes here so that youRead… Read more »
Approrpriate Use of Communication Mediums at Work Information Greatly Appreciated I have created a chart on the appropriate use of communication mediums in the workplace for my next book Workplace Savvy. Need to validate the information I have already collected. Questions What work situations are appropriate for the use of the following mediums? What doRead… Read more »
What is government 2.0/gov 2.0? How do we define it? Is it the same as open government? Is it about technology? Is it about culture? Is it a buzzword or marketing hook? Is it a word people throw around to seem smart and hip? Well, I am not sure what the answer is to anyRead… Read more »
If you are having trouble with a difficult co-worker, my latest podcast can help. http://leadershipconnection.net/category/podcasts/ ; or on ITunes at Podcasts, Leadership Connection
This is a post originally appeared at http://nusum.wordpress.com/2010/09/15/a-friend-of-a-friend-of-a-friend/ I was part of an interesting information chain the other day and wanted to share it. No surprise to those of you that know me, I was walking the dogs and received an email on my phone from a colleague who was looking for a freelance contractorRead… Read more »
Today classrooms are becoming more diverse and present a unique challenge to teachers. Students are coming to class with a greater variance in values, cultural norms, and verbal and non-verbal communication behaviors that may be unfamiliar to some teachers. According to Nancy Longatan (2009), “[b]y raising awareness of the non-verbal communication strategies familiar to studentsRead… Read more »
The earliest scholars of public administration often struggled with the exact definition of bureaucracy. Is it the invisible fourth branch of government? Do bureaucrats derive their power politically or managerially? I believe bureaucracy is best defined when we reach to the constitutional undertones and examine government “by the people, for the people.” How do practitionersRead… Read more »