Posts Tagged: communications

Tips to Engage a New Audience with Social Media

Back in 2011, before the former White House aid ever assumed public office in Chicago, Twitter user @MayorEmanuel accrued nearly 50,000 followers and published more than 1,500 aggressively funny tweets showcasing the prospective mayor. In 2012, Secretary of State Clinton was similarly satirized, this time on the Tumblr site Texts from Hillary. Nearly 45,000 TumblrRead… Read more »

4 Key Challenges to Your First Citizen Engagement

Citizen engagement is as old as the idea of government itself. However, with the advent of real-time communication technology, citizen engagement has become so easy that it is now an expectation of the average citizen who assumes that their feedback will be not only heard, but responded to. This feedback is happening everywhere – onlineRead… Read more »

Character: the Ultimate Success Factor?

char·ac·ter: noun: the way someone thinks, feels, and behaves While Merriam Webster’s definition of character is pretty clear, its definition in the real world is a bit more fluid. A person with a strong character can look different in different situations. Less than 50 percent of Americans believe government employees are doing an effective jobRead… Read more »

10 Benefits of Going Paperless

It’s no secret that paper-based processes power government services. Using emerging technology, agencies are moving traditionally paper-based workflows to digital applications. This means everything from processing benefit claims, to paying a parking ticket, or filing for a building permit can now be conducted online. Shifting workflows to digital provides efficiency gains to field workers, caseworkersRead… Read more »

When Was the Last Time You Were Competitive at Work?

Hope Solo, United States Olympic Goalie once said “I live for competition. It makes my life complete.” It’s Wednesday — have you been competitive at work today? The ability to compete in business is a time honored tradition that is revered much like typewriters, apple pie and baseball. It can also be fun. Moreover, whenRead… Read more »

OpenFDA: Ushering in a New Era of Government

Below is an excerpt from GovLoop’s latest guide, Capitalizing on the Open Data Revolution. You can access the full guide here.  MedWatcher is a free mobile and web app that allows patients to understand and report side effects of drugs, medical devices and vaccines. The service was created in 2010 and is an early exampleRead… Read more »

The Worst 4-Letter Word in the Government

George Carlin is one of my favorite comedians of all time. He had the gift to recognize a completely normal situation and turn it into something hilarious. One of his most unforgettable jokes was his “Seven Dirty Words.” You don’t have to think very hard to come up with the seven. I’ll give you aRead… Read more »