With each edition of The Business of Government magazine, my goal is straightforward: to introduce readers to the works, insights, and advice from some of today’s key government executives, who are tackling significant management challenges and seizing opportunities to lead. To complement these examples of leadership in action, I also highlight the practical, actionable research… Read more »
When most people hear about workplace harassment, it’s likely to be sexual harassment because that’s traditionally been the most common and publicized form. However, harassment is much broader than that of a purely sexual nature. In fact, harassment may take many forms of which not everyone is aware. Under federal laws prohibiting employment discrimination, harassmentRead… Read more »
Usually, when we hear the word ‘customer’, we think of patrons of for-profit businesses that provide services, ranging from Walmart, to small local coffee shops, all the way to Bain & Co. However, the U.S. government has customers as well – they’re just not often referred to as customers, because they compromise the whole population.Read… Read more »
Today is going to suck. Barring any pre-existing condition like depression, a pending court appearance or surgery, the overwhelming majority of human beings do not wake up with apathy or negativity as their first thought of the day. Most of us… regardless of socio-economic background, heritage or any other demographical category… most of us start… Read more »
People are known to collect coins, comic books, antique dolls, pez dispensers, vintage tees and even Japanese erasers! But what about stories? How can one become known as a “story collector”? Simply put, get others to tell you a story. Oddly enough, few people harness the natural power of storytelling in the workplace, but learning howRead… Read more »
Many of us are antsy to see our futures before they happen. Haven’t we all been tempted to have our palms read or consult a crystal ball reader? In government, thankfully, such adventures are unnecessary, as we have qualified experts who can make predictions for the coming years. William Eggers, Director for Public Sector ResearchRead… Read more »
Time management is a tough task. Many of us feel that there simply aren’t enough hours in the day. When we have to maintain a healthy work-life balance, it becomes incredibly difficult to make time to grow your professional skills. No one is looking for more things to eat up time in the office, noRead… Read more »
The distinction between “management” and “leadership” is important, because they serve different roles in an organization — and they require different approaches in how they are developed. The Government Accountability Office has released its updated list of high risk areas across the federal government. It flags for attention the mission-critical skills gap in jobs suchRead… Read more »
“The man who gives little with a smile gives more than the man who gives much with a frown,”-Jewish Proverb
What wicked wonders await us in the next season of the hit series, House of Cards? If you’ve been binge watching, you know that the main character, Frank Underwood, played by Kevin Spacey, is a politician with some violently strong management methods. With Season 3 of House of Cards premiering on Netflix on February 27, 2015, it’sRead… Read more »