Communication is an imprecise process – no matter how much effort and innovation we may put into choice of words, method of delivery, and focus on key points. Try as we will, the full transfer of knowledge from our mind to the listener happens only in the Vulcan Mind Meld. Typically a just a portionRead… Read more »
HootSuite, which gained prominence as a Twitter dashboard/management tool, launched a new App Directory last month. HootSuite had already added social media channel integration as they grew; their dashboard currently allows you to manage your Facebook, LinkedIn, Ping.fm, WordPress, MySpace, Foursquare and mixi pages/accounts (along with Twitter). And now they’ve expanded their reach again withRead… Read more »
Using Social Media and Web 2.0 Tools to Listen The hype around social media over the last few years has pushed people, and organsations into the adoption of tools they don’t fully understand in order to keep up with competitors or industry leaders. This has led to many failed social media initiatives. No one arguesRead… Read more »
For the past couple of months I have been concentrating on preparing to present at the Gov 2.0 conference being held here in Canberra in November this year. After much thinking, listening and talking I have finally got to a point where I think the ideas have come together. On that note I would likeRead… Read more »
Client management is always a challenge; there’s an implicit, ongoing challenge to forming mutual and clear expectations and partnerships from the very beginning. To achieve those expectations, one needs to learn how to lead through listening. I recall my early training in project management as an architect and later as a freelance consultant, learning howRead… Read more »
My natural state of being is to listen rather than talk. I’ve always been that annoying kid since age 2 asking questions – who, what, where, why, and when? It’s been an interesting transition as GovLoop has taken off as I’ve been asked to speak more which puts me a little out of my naturalRead… Read more »
The Four “R”s for a PROductive Relationship: The Stress Doc presents a four step, “Four ‘R’” communicational guide for building successful “give and take” professional relationships. The Four “R”s are dramatically illustrated in his recent encounter with an ENT surgeon. Many of us “Boomers” grew up with an alliterative academic mantra as educational foundation, thatRead… Read more »