Posts Tagged: management

Combat Strategies at the Burnout Battlefront

Today’s world is 24/7, wired and always on and often cycling between upgrading and reorganizing–if not outsourcing and downsizing. And as company mantras become “do more with less,” it’s no surprise that more and more people are struggling with job stress and burnout. By Mark Gorkin, The Stress Doc ™, LICSW Burnout: The Erosive SpiralRead… Read more »

Stop Second Guessing About the Stimulus Package

As pundits debate the effectiveness of the stimulus package, a new study released by the Government Business Council (GBC) says that agencies feel “overwhelmed” and “anxious” about the ability to successfully implement designed programs. These concerns reflect the current reality of an economy that continues to falter, with a rising unemployment rate, expected to exceedRead… Read more »

Bridging Cultural Diversity through Multiple Intelligence, Conflict Styles and Interactive 4 “H” — Healing, Humanizing- High-Performing and Harmonizing — Humor

Wanted to share a new program. Feel free to share/pitch to others, etc. Over the years, I’ve heard some complaints about cultural diversity programs too often turning into prickly or preachy affairs. Of course, this is a sensitive topic. Thought it was time for a very different approach. Any comments are appreciated. Mark ————— BridgingRead… Read more »

Operating web and IT in an abundance mindset

Republished from eGov AU. Chris Anderson, the owner of Wired, recently wrote a very thought-provoking article about the need for organisations to consider how to operate within an abundance mindset rather than a scarcity-based one in his article, Tech Is Too Cheap to Meter: It’s Time to Manage for Abundance, Not Scarcity. Chris uses oneRead… Read more »

Citizen 2.0 – how would a government department address this marketing nightmare?

Republished from eGov AU. Over the last week US media has been buzzing with the story of Canadian musician Dave Carroll, whose US$3,500 Taylor guitar was broken on a flight on United Airlines. Carroll reported that people on the plane had watched with horror as United baggage handlers had roughly handled and thrown his andRead… Read more »

Lean Six Sigma Can Help Agencies Manage Stimulus Funds

In a recent interview on Fox Business channel, I had the opportunity to discus how effectively the stimulus funds are being deployed. The discussion focused on how federal and state agencies now are not prepared for the challenges of such an enormous task. In fact, APQC recently reported that only 24% of state and federalRead… Read more »

The benefits of crowdsourcing – US$1,000,000 prize from Netflix

Republished from eGov AU. (I would appreciate if you could Vote for me in ‘The 10 who are changing the World of Internet and Politics’) I highlighted the online Netflix prize quite some time ago as an example of how an organisation could work with its community to drive innovation. Netflix has a longstanding prizeRead… Read more »

Drawing on experience within your Department for online initiatives

Republished from eGovAU. It is common practice for government Departments to go to consultants when they need specific skills or experience. The strategy is often to draw on this expertise to get started, transfer as much knowledge as possible to staff and move forward. However sometimes it can be more cost-effective to draw on theRead… Read more »

Online MPA Inspector General Program Launched

John Jay College of Criminal Justice, in affiliation with the Association of Inspectors General, has launched a new opportunity for professional development and career advancement in the field of inspection and oversight. John Jay’s highly respected MPA Inspector General Program is now available in both the traditional classroom format and in a primarily online format.Read… Read more »

How cell phones, Twitter and Facebook make history

From the Government Business Examiner by Donna L. Quesinberry When performing a search on Clay Shirky (an adjunct professor in NYU’s graduate Interactive Telecommunications Program [ITP]), the result is no less than 20 pages of factoids, videos, articles, blogs, etc. Mr. Shirky’s understanding of the interrelated effects of social and technological network topology and howRead… Read more »