Getting left behind on professional development could make you feel like a turkey. But this month, thankfully, we’ve got all the webinars you need to stay informed and deliver quality public service.
Explore our upcoming online trainings, including ones focused on innovation, modernization, and strengthening your security. Each session is free, and by registering, you’ll receive a recording the following day to watch and share with colleagues.
Making the Case for CX: How to Gain Buy-In From Colleagues and Stakeholders
Whether you’re advancing a new initiative or building a more customer-centered culture, communicating the value of CX is critical.
Join us online Monday, Nov. 2, from 4-4:30 p.m. ET/1-1:30 p.m. PT as we explore practical strategies for earning CX buy-in. We’ll discuss how to connect CX efforts to mission outcomes, demonstrate impact through data and storytelling, and address common misconceptions about customer experience.
You’ll hear from:
- Ann Aly, Lead User Experience Subject Matter Expert, CALIBRE Systems
How Innovation Drives Gov Modernization
What do AI-powered service desks, automated workflows, and smarter employee experiences have in common? They’re helping agencies modernize in ways that deliver real results.
Join us online Wednesday, Nov. 4, from 2-2:50 p.m. ET/11-11:50 a.m. PT to explore how agencies are using innovation to improve operations, enhance services, and solve everyday challenges.
Speakers include:
- Lynn Fyhrlund, MBA, MCPM, Chief Innovation Officer, County Administrative Office, San Bernardino County, California
- Rick Geloff, CPA, Chief Innovation Officer, Bank of North Dakota
- John Boerstler, General Manager, U.S. Federal Government, Granicus
- Patrick Hannah, Amazon Connect Practice Lead, Call Center Power
- Bryan Rosensteel, Head of Public Sector, Product Marketing, Wiz
Modernize Without Disruption: Securing Government for AI and the Quantum Future
As AI becomes more integrated into government operations and new security challenges continue to emerge, agencies seek practical ways to modernize without disrupting their mission.
Join us online Thursday, Nov. 5, from 2-2:50 p.m. ET/11-11:50 a.m. PT to explore how agencies can strengthen security, manage emerging technologies responsibly, and modernize at a pace that supports mission needs.
- Kelvin Brewer, Field CTO Public Sector, Ping Identity
- Loren Russon, VP, Product Management, Ping Identity
Stress Management & Wellness Strategies
Between deadlines, meetings, and competing priorities, finding time to recharge can feel like just another task on the list.
Join us online Tuesday, Nov. 10, from 2-2:50 p.m. ET/11-11:50 a.m. PT to explore practical strategies for managing stress, building resilience, and creating healthier habits at work. You’ll leave with simple, realistic approaches to help you feel more focused, energized, and in control of your day.
You’ll hear from:
- Erica R. Wexler, Change Facilitator
Beyond the Firewall: Defending Critical Assets in a Connected World
Connected systems help power mission success across your environment, from installations and logistics networks to operational technology (OT) and critical infrastructure. But increasing connectivity adds cyber risks that can impact readiness and operations.
Join us online Thursday, Nov. 12, from 2-2:50 p.m. ET/11-11:50 a.m. PT to learn how organizations across the Department of War can strengthen cyber resilience by gaining greater visibility into mission-critical assets and systems.
You’ll hear from:
- Les H. Bernys, Director, Department of Defense Cyber Crime Center (DC3)
- Jen Sovada, GM Public Sector, Claroty
How to Talk to Your Team About AI at Work
As a supervisor, many of us are in a unique position to not only operationalize the technology on our teams, but also handle the personal anxieties that may arise with its use.
Join this upcoming virtual discussion on Monday, Nov. 16, from 4-4:30 p.m. ET/1-1:30 p.m. PT to learn how supervisors can lead productive conversations about AI. We’ll discuss setting expectations, encouraging responsible experimentation, addressing employee concerns, and identifying practical workplace use cases.
The Current State of Gov Cybersecurity
As AI accelerates the speed and sophistication of attacks, agencies must strengthen their defenses, advance Zero Trust strategies, and stay ahead of emerging risks before vulnerabilities become incidents.
Join us online Wednesday, Nov. 18, from 2-2:50 p.m. ET/11-11:50 a.m. PT to explore the current state of government cybersecurity and learn what strategies, technologies and frameworks can help to strengthen your agency’s cyber posture.
- Bryce Bailey, MBA, State Deputy CIO & Chief Information Security Officer, Nebraska Office of the CIO
- Shannon Michael Lawson, MJur, MBA, MSIA, CISSP, CRISC, Chief Security Officer, Director, Alamo Regional Security, Operations Center, City of San Antonio, Texas
- Glen Deskin, CISSP, Head of Engineering & Cybersecurity Evangelist, Office of the CTO, Check Point Software Technologies
- Bill Gemza, VP & Deputy CISO, Cyber Operations, Veeam
- John McDonald, AVP Federal Sales, Versa Networks
- Bryan Rosensteel, Head of Public Sector Product Marketing, Wiz