The Lawrence Livermore National Laboratory is reaping the benefits of pandemic-forced changes through technologies like mobile and virtual reality.
Delivering goods and services is the first purpose of local government. However, a critical part of that mission is not just the actual goods and services, but how they are delivered. In this article, we’ll discuss the issues with traditional citizen experience (CX) metrics in state and local agencies and share best practices for how… Read more »
PBCs offer a solution that enables agencies to incrementally roll out modern digital services at a pace that balances citizen needs with budget realities.
What if technologists and the mission teams they support considered how a cloud solution or IT service enabled them to serve a diverse public equitably?
Ransomware is a malicious software that is increasingly frightening to federal, state and local agencies – and the citizens they serve – nationwide.
The cost is too high for governments to neglect those who are increasingly disadvantaged in our digital economy. Here’s what they can do to break the cycle.
While technology does an amazing job at connecting us, providing equitable services for all communities takes a lot more effort than pressing send on an email.
We spoke with the Chief Information Officer for the 9th largest city in the U.S., to understand how equity can and should drive government decision-making.
As the world continues to adjust to new ways of living and working, many organizationsare looking to plan for the future and reopening offices.
Congratulations on your new role as chief information officer. Here are some things that can help in the early stages of your tenure and beyond.