Organizations need to find more modern, effective, attractive and low-cost solutions that can take them into the future.
Beyond authenticating humans, these teams now realize they must also manage the identities of countless machines like systems, applications and devices.
MyFlorida is an innovative, digital reimagining of how constituents interact with local driver license and motor vehicle service centers.
Chief Information Officer Tanya Hannah shared considerations to make as you keep equity at the forefront while embracing new technologies and capabilities.
Consider moving these key investments in public admin, civic service, school and public safety technology into the future.
The Lawrence Livermore National Laboratory is reaping the benefits of pandemic-forced changes through technologies like mobile and virtual reality.
Delivering goods and services is the first purpose of local government. However, a critical part of that mission is not just the actual goods and services, but how they are delivered. In this article, we’ll discuss the issues with traditional citizen experience (CX) metrics in state and local agencies and share best practices for how… Read more »
PBCs offer a solution that enables agencies to incrementally roll out modern digital services at a pace that balances citizen needs with budget realities.
What if technologists and the mission teams they support considered how a cloud solution or IT service enabled them to serve a diverse public equitably?
Ransomware is a malicious software that is increasingly frightening to federal, state and local agencies – and the citizens they serve – nationwide.