You’ve hosted open houses, you’ve ask questions on social media, you’ve created an online feedback form. But you’re still not getting the community engagement you want – and need. You’ve built it, but they’re not coming. Here’s what you might be missing.
Are there people in your organization that regularly break promises, violate expectations, or behave badly? Does a lack of accountability and a culture of indifference encourage this behavior and make others afraid to speak up?