Discharging Loyal Habits: The Hidden Half of Leadership Development
To develop as a leader, we sometimes need to unlearn habits that served us well in previous positions, but no longer help us to succeed.
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Innovation in New Jersey
State and local agencies are looking for innovative solutions to address their financial and other challenges. Dave Cole, NJ’s Chief Innovation Officer, discusses how agencies can use AI and other technology to improve operations and deliver services more efficiently.
Operational Efficiency Is a Public Safety Imperative
Technology should support officers, reduce administrative burden and help keep personnel focused on public safety instead of paperwork.
Working With Coworkers, Not Sidelining Them — Part 2
Effective leaders collaborate with colleagues who have good ideas; they don’t take over the process. Learn the consequences of sidelining employees rather than recognizing and including them.
Protecting the Pentagon: 7 Steps to AI Resilience
Government leaders face a dual challenge: the rising threat of AI-driven cyberattacks that call for stronger cyber defense, and DoW’s expanding use of AI. To manage AI securely and effectively, agencies should take seven actions.
From Alignment to Synchronization: The Missing Layer in Government Transformation
In today’s AI-enabled environment, alignment alone is no longer enough to sustain consistent outcomes. Synchronization is the next phase.
Everyday Communication Tips for Supervisors
Strong communication is one of the most important tools a supervisor has — especially in government, where decisions often affect teams, stakeholders, and the public. In our recent virtual networking discussion for the Supervisors in Government community of practice, we spoke with Leslie O’Flahavan, principal at E-WRITE, about how supervisors can communicate with more clarity,Read… Read more »
It Takes a Village: Why Government AI Attribution Cannot Be Solved Alone
A complex IT ecosystem helps ensure that AI models correctly interpret government communications and pass along accurate info about updates, alerts and other public matters. Part of that ecosystem is technology that can attribute what data the AI pulls from what source, and when.
How to Recover From an Executive’s Outburst
When an executive dismisses your work in front of the room, the freeze is real but so is your ability to recover. Read the full article to see how to pivot without losing your footing.
The Smart Way to Integrate Agentic AI Into Digital Workflows
In this video interview, Nintex’s Niranjan Vijayaragavan discusses how agencies can integrate traditional and agentic AI-based automation.
How AI Is Quietly Reshaping Government Teams and What Leaders Are Getting Wrong
AI is being treated like a tool instead of what it actually is: a capability that should be embedded into how work gets done. The organizations seeing real results aren’t the ones experimenting the most. They’re the ones aligning AI to mission outcomes, operational workflows, and decision-making.
How to Make Meaningful Connections at Work
Fostering connections can help you advance your career and weather tumultuous times, either through official “networking” or simply connecting in more organic ways. But the hardest part may be getting started. Read how-to advice for making meaning connections from two keynote speakers at NextGen’s recent virtual training summit.
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
How to Goal Set for Success
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.