What Your Organization Needs From You: Seven Qualities of Relational Leadership
It is worth asking a different question. Not “what kind of person makes a good leader?” but “what does an organization need from the person leading it?”
How to Celebrate National Disability Employment Awareness Month — Part 1
National Disability Employment Awareness Month may be short-lived, but employees with disabilities must be treated fairly throughout the year.
Development Is Mission Infrastructure
Workforce development isn’t optional. When capability gaps threaten execution, learning becomes mission infrastructure.
How to Add Human Tone Back Into AI‑Generated Text
Your readers will forgive AI-assisted writing. What they won’t forgive is writing that sounds like no human was involved at all.
It’s One Thing to Learn AI … It’s Another to Be a Change Leader
How we learn — or that we choose to learn — is wrapped up in who we are — each of us, as an individual.
Managing Teams Through Change
Workplaces are changing quickly as AI, new technologies, and new expectations reshape how employees work. Provide clarity to connect change to the mission.
Transparency Starts With Documents: How Special Districts Can Build Trust Without Big Budgets
Strengthen transparency and resident trust without a big budget by improving document accessibility and making public information easier to access.
Readiness 2.0 — From Preparing in Place to Mobilizing in Motion
Readiness is a skillset that can be built even when we cannot afford the time or space to prepare for what’s coming.
Moorhead, Minnesota Modernized Its Fleet Maintenance With Data‑Driven Organization and Real‑Time Visibility
Information silos and disconnected workflows made it difficult for teams to identify needs, coordinate repairs, and manage key administrative workflows.
Why and How to Create Sensory Rooms
Sensory rooms can help both neurodivergent and other employees. Learn what they are, why they’re so meaningful and how to create such places of refuge.
The ADA Title II Clock Has Moved. State and Local Governments Shouldn’t Wait to Fix Accessibility.
For many state and local government technology teams, April 2026 was supposed to be a major accessibility milestone. The U.S. Department of Justice has now pushed the compliance dates back by one year. State and local governments with populations of 50,000 or more now have until April 26, 2027. Smaller public entities and special districtRead… Read more »
Performance Management When There Is No Point B
Performance management comes in more than one size, which is great news if you find yourself navigating an unconventional set of responsibilities.
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
How to Goal Set for Success
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.