Beyond Known Boundaries: Leading Through Uncertainty
Control isn’t a quirk. It’s a coping mechanism our brains reach for when the future feels unpredictable. Read the full article to see how leaders can use that insight to guide their teams.
Lead by Collaborating With People, Not Sidelining Them — Part 1
Employees with workplace suggestions or ideas should be involved in their development. Leaders should pursue a policy of collaboration, not marginalization.
Cyber in Space: Why AI, Compute, Power, and Energy Are Becoming the New Strategic Battleground
Space systems are rapidly evolving from national assets into globally interconnected critical infrastructure that supports communications, navigation, AI, defense, and other sectors. As this accelerates, so do cybersecurity threats to satellites and orbital infrastructure. Government must begin treating orbital infrastructure as part of the strategic digital backbone of modern civilization.
When Your Workforce Is a Data-Access Obstacle
Employees must be able to access, understand and analyze the data they need, but often workers themselves are an obstacle to data access. Three clear tactics, however, can transform a workforce culture into one that welcomes data collaboration.
When “Full Coverage” Isn’t Full: Why Rancho Mirage Is Mapping Wireless Gaps
Rancho Mirage uses GIS to uncover wireless coverage gaps. The city’s maps of cellular performance helped residents understand service quality, guide infrastructure planning, and accelerate collaboration with wireless carriers to expand reliable connectivity across a fast-growing desert resort community.
Look Who’s Talking: Explore Our NextGen Keynote Speaker Line-Up
At the NextGen Government Training Virtual Summit, we aim to have diverse, intelligent, and experienced speakers. We’ve put together an impressive keynote speaker line-up for NextGen, and we can’t wait for you to meet them. Read on for a quick introduction of our experts, and afterwards, don’t forget to register for the event on Wednesday,Read… Read more »
Government Doesn’t Have a Training Gap. It Has a Transfer Gap.
There’s often a disconnect between the training that organizations provide and employees’ real-world application of it. Learn why that happens, and explore five strategies to close the gap.
Common AI Use Cases in CX
AI is already affecting how citizens engage with government, raising expectations for faster, more intuitive services. Agencies that don’t understand where AI delivers real value risk missing opportunities to improve trust and experience at scale. During the latest CX Community of Practice, we welcomed guest speaker Luke Norris, Vice President, Platform Strategy & Digital Transformation,Read… Read more »
Planning Widely Attended Events: Registration Lists and Coat Checks
Large-scale events offer many benefits — and challenges. A thoughtful, commonsense approach to using registration lists and coat checks can help ensure that attendees enjoy a positive experience.
Change Leaders: You Don’t Need to Know It All!
Effective leaders know how to navigate their teams through change, uncertainty, and new ideas, and they strike a balance between strength and humility. Read about a leader whose effectiveness suffered when he struggled with humility.
Failing to Use Modern Technology Makes Data Access Harder
Legacy technology wasn’t designed for the volume and variety of data that agencies handle today, and AI exacerbates the problem. Certain tactics, however, will help agencies leave their outdated tech behind — so employees can access data when and how they should.
AI in Government Is Moving Fast. Trust Is Moving Slower. A Gap State Leaders Must Close
In government, the pressure to move fast on AI technology is real, but so are the risks. But agencies are learning that strong data governance will create a foundation for responsible, transparent, trustworthy AI.
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
How to Goal Set for Success
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.