There’s a lot of excitement around AI right now, especially as organizations look for ways to work faster, improve service delivery, and help employees be more productive. But one key message stands out: AI success isn’t really about the technology. It’s about having the right foundation in place first. As AI evolves into more advancedRead… Read more »
Organizations across government and industry are moving beyond AI experimentation and focusing on practical results. The biggest lesson? AI is not replacing employees. Instead, it is helping them eliminate repetitive tasks, access information faster, and spend more time on high-value work. During a recent GovLoop webinar, expert speakers offered tips and takeaways on using AIRead… Read more »
I inherited a project with the money running out and folks who didn’t know me. What got the project its additional funding wasn’t an apology. It was proof.
Designing the workplace to meet the evolving cognitive demands of our jobs could yield substantial benefits. Ergonomics can provide a roadmap.
Most workplaces have problems that one person cannot solve. A policy may need senior approval. A broken process may cross several departments. Staffing, funding or technology decisions may sit far outside an employee’s authority. Sometimes the right person genuinely does need to step in. But there is a difference between recognizing the limits of yourRead… Read more »
Maximize the value of professional development events with clear goals, active participation, meaningful networking, and thoughtful follow-up.
Agencies can have every required supply available. But if employees do not know how to use them, owning the equipment provides little advantage.
To realize the potential of technology investments, evaluate four outcomes: mission impact, workforce productivity, risk reduction and futureproofing.
Career changes in public service don’t always signal dissatisfaction. Sometimes, they reflect clarity, growth and intentional leadership.
The strongest AI implementations begin with operations, not technology. Before introducing another tool, agencies can ask a few simple questions.
Successful AI adoption requires more than technology alone. Agencies need strong governance strategies.
During the recent CX Community of Practice webinar, Margeaux Akazawa at NASA shared what agencies can use to evaluate CX success.
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.
