Career

The NextGen Government Training Virtual Summit

NextGen: What’s On the Agenda (Part II)

Our speaker lineup for the NextGen Government Training Virtual Summit on Wednesday, May 20, is bringing together experts from throughout the tech and government communities to touch on topics essential for expanding your skills as a public servant.  Broken up into five sections, you’ll be able to hear three keynote sessions (opening, lunchtime, and closing) asRead… Read more »

Customer Experience

How Your CX Can Better Support Underserved Communities 

Many government communication and service delivery plans assume that constituents have easy access to online resources and can comfortably work with digital tools. But that’s not always the case. Challenges range from access barriers (bandwidth, devices) and comprehension barriers (language, ease of use) to trust and safety. During our CX Community of Practice Session onRead… Read more »

NextGen Government Training Virtual Summit

NextGen: What’s On the Agenda? (Part I)

The NextGen Government Training Virtual Summit is a little over a month away, but we’re not wasting any time putting together a compelling agenda with expert speakers who will share their insights on ways you can elevate your public service impact. Throughout the day on Wednesday, May 20, you’ll hear from government and industry leadersRead… Read more »

NextGen Virtual Summit

NextGen Gov Training Virtual Summit: FAQ

We’re preparing for one of the biggest events we put on each year: the NextGen Government Training Virtual Summit! If you’re wondering what NextGen entails or what you can get out of this free, all-day professional development, read on for some tips that will help you get the most out of your experience.

Active Listening Tips to Start Using Today

Great supervisors don’t just manage, they listen, and that means more than smiling and nodding along. Your team needs to know you’re an active listener and take their feedback, concerns, and comments seriously. Our latest Supervisors Community of Practice session welcomed Camille Carboneau Roberts, CC Career Solutions, LLC, who shared easy-to-use active listening techniques youRead… Read more »

The Benefits of NextGen Are Boundless

The virtual NextGen Government Training Summit on Wednesday, Wednesday May 20, is an easy way for govies to network, collaborate, and learn from peers who share a commitment to public service. You’ll join more than 2,000 of your public sector peers for a full-day of free learning, networking and leave with an invigorated sense ofRead… Read more »