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Bryce Bender
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Bryce Bender's Discussions

Are Congressional Interns "Federal Employees"?

Started Feb 15, 2013 0 Replies

I'm in the process of applying for some jobs through USAJOBS and they always ask if I am a current fed employee, a past fed employee, or never have been a fed employee.A few years ago I was a paid…Continue

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Bryce Bender's Blog

What's Next for the Digital Government Strategy - DorobekINSIDER LIVE Expert Panel Discusses

Posted on May 16, 2013 at 10:05am 0 Comments

Yesterday, there was a special edition of the DorobekINSIDER Live focusing on the Digital Government Strategy, One Year Later.  One year ago, federal CIO Steven VanRoekel announced the Digital Government Strategy that grew to include mobile, open data, and how to measure all of this…

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Using Technology to Enhance the Customer Experience - Arlington National Cemetery

Posted on April 29, 2013 at 9:30am 1 Comment

“Honor - Remember - Explore,” Arlington National Cemetery’s motto has a new way to allow visitors to do just that with its ANC Explorer mobile app.  The cemetery hosts 7,000 annual burials, over 3.1 million annual visitors, and sits on 624 acres of land.  Visitors always had two main questions when arriving at the cemetery:

  • Where is the location of my loved one?
  • Where are some of the notable features or things I should see on my…
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Customer Service Through Founding and Guiding Principles

Posted on April 25, 2013 at 1:30pm 2 Comments

How does a hotel chain with over 3800 hotels in 74 countries provide unparalleled customer service?  GovLoop and Oracle held an event, The Changing Face of Customer Service in Government, where attendees heard about how J.W. Marriott views customer service.  It starts with a founding principle: If we take care of our associates (employees), they will take care of our guests, and our guests will return.

Passion is the most important…

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White House Shows Off Science Fair Through Vine

Posted on April 23, 2013 at 11:30am 0 Comments



What do you get when you combine a bunch of science geeks and a new technology app?  The first government Vine of course!  Bill Nye the Science Guy, LeVar Burton (Reading Rainbow, anyone?), and another woman posted a 6 second welcome video to the students participating in the White House Science Fair.  

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Latest Activity

Samantha Holquist liked Bryce Bender's blog post 'Multiple Inboxes and Stars to Control Your Gmail!'
May 23, 2013
Bryce Bender commented on Rob Sanchez's blog post 'MPP vs MPA: Career Options O Plenty'
"From my experience as an MPP candidate, most HR people do realize the importance and expertise that my degree offers.  I've gotten lots of feedback on how to portray my degree and skills in a positive light to show my value to companies.…"
May 17, 2013
Emily Jarvis liked Bryce Bender's blog post 'What's Next for the Digital Government Strategy - DorobekINSIDER LIVE Expert Panel Discusses'
May 16, 2013
A blog post by Bryce Bender was featured

What's Next for the Digital Government Strategy - DorobekINSIDER LIVE Expert Panel Discusses

Yesterday, there was a special edition of the DorobekINSIDER Live focusing on the Digital Government Strategy, One Year Later.  One year ago, federal CIO Steven VanRoekel announced the Digital Government Strategy that grew to include mobile, open data, and how to measure all of this…See More
May 16, 2013
Bryce Bender posted a blog post

What's Next for the Digital Government Strategy - DorobekINSIDER LIVE Expert Panel Discusses

Yesterday, there was a special edition of the DorobekINSIDER Live focusing on the Digital Government Strategy, One Year Later.  One year ago, federal CIO Steven VanRoekel announced the Digital Government Strategy that grew to include mobile, open data, and how to measure all of this…See More
May 16, 2013
Bryce Bender commented on Dannielle Blumenthal's blog post 'Cheat Sheet - How To Run A Focus Group'
"What was the size of the focus group?  I know in everything that I've learned in class and in practice that focus groups of 10-12 participants are ideal.  Allows for an open conversation without being too small or too big where people…"
May 6, 2013
Jay Johnson commented on Bryce Bender's blog post 'Customer Service Through Founding and Guiding Principles'
"Love the LEARN acronym. Something leaders could use to have conversations with their employees."
May 3, 2013
Jay Johnson liked Bryce Bender's blog post 'Customer Service Through Founding and Guiding Principles'
May 3, 2013
Scott Kearby commented on Bryce Bender's blog post 'Using Technology to Enhance the Customer Experience - Arlington National Cemetery'
"Before the app, you had to stand in line & wait for one of the 2-3 staff working the information office and ask them to look up the gravesite ... some of the records were in a database, but Vietnam era and prior were not, so they had to go to…"
May 3, 2013
Rod Gallant commented on Bryce Bender's blog post 'Customer Service Through Founding and Guiding Principles'
"Love the Marriott brand, always disappointed when I have to travel to a city where they don't have a hotel. Employees always go out of there way to enhance the guest experience.  I think too many organizations forget the simple principle…"
May 2, 2013
A blog post by Bryce Bender was featured

Using Technology to Enhance the Customer Experience - Arlington National Cemetery

“Honor - Remember - Explore,” Arlington National Cemetery’s motto has a new way to allow visitors to do just that with its ANC Explorer mobile app.  The cemetery hosts 7,000 annual burials, over 3.1 million annual visitors, and sits on 624 acres of land.  Visitors always had two main questions when arriving at the cemetery:Where is the location of my loved one?Where are some of the notable features or things I should see on my visit?Major Nick Miller, Army CIO, discussed how the Army is…See More
May 2, 2013
Amy DeWolf liked Bryce Bender's blog post 'Using Technology to Enhance the Customer Experience - Arlington National Cemetery'
Apr 29, 2013
Bryce Bender posted a blog post

Using Technology to Enhance the Customer Experience - Arlington National Cemetery

“Honor - Remember - Explore,” Arlington National Cemetery’s motto has a new way to allow visitors to do just that with its ANC Explorer mobile app.  The cemetery hosts 7,000 annual burials, over 3.1 million annual visitors, and sits on 624 acres of land.  Visitors always had two main questions when arriving at the cemetery:Where is the location of my loved one?Where are some of the notable features or things I should see on my visit?Major Nick Miller, Army CIO, discussed how the Army is…See More
Apr 29, 2013
Bryce Bender posted a blog post

Customer Service Through Founding and Guiding Principles

How does a hotel chain with over 3800 hotels in 74 countries provide unparalleled customer service?  GovLoop and Oracle held an event, The Changing Face of Customer Service in Government, where attendees heard about how J.W. Marriott views customer service.  It starts with a founding principle: If we take care of our associates (employees), they will take care of our guests, and our guests will return.Passion is the most important aspect to providing customer service.  Erick Speight, Senior…See More
Apr 25, 2013
A blog post by Bryce Bender was featured

White House Shows Off Science Fair Through Vine

What do you get when you combine a bunch of science geeks and a new technology app?  The first government Vine of course!  Bill Nye the Science Guy, LeVar Burton (Reading Rainbow, anyone?), and another woman posted a 6 second welcome video to the students participating in the White House Science Fair.  Bill Nye @thescienceguy & @levarburton welcome you to the…See More
Apr 24, 2013
Bryce Bender posted a blog post

White House Shows Off Science Fair Through Vine

What do you get when you combine a bunch of science geeks and a new technology app?  The first government Vine of course!  Bill Nye the Science Guy, LeVar Burton (Reading Rainbow, anyone?), and another woman posted a 6 second welcome video to the students participating in the White House Science Fair.  Bill Nye @thescienceguy & @levarburton welcome you to the…See More
Apr 23, 2013

Profile Information

Current Title:
Research Fellow
Current Agency or Organization
GovLoop
What Best Describes Your Role?
Other
Educational Background (Degree, School):
M.P.P. Candidate, George Washington University
B.S. Industrial Distribution, Texas A&M University
Profile Links - Blog, Twitter, LinkedIn, Facebook
www.linkedin.com/in/brycegbender
Topics I Care About
Communications, Gov 2.0, IT (Cloud Open Source), Leadership, Performance Mgmt, Project / Program Mgmt
I work for the government because:
I want to make a difference.
My favorite public servant is:
George H.W. Bush

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