Citizen Engagement

Need to Improve CX? Low-code Automated Testing Can Help

Agencies that rely exclusively on manual software testing are missing the opportunities that automation provides, such as finding and resolving pain points quickly and efficiently, giving employees a more satisfying work experience, strengthening service delivery, and building constituent trust.

NJ Makes Applying for Unemployment Benefits Easier

In New Jersey, officials are finding ways to make the unemployment benefits system clearer, more seamless and more compassionate. It’s the result of thoughtful, agile, evidence-based modernization.