At GovLoop’s online training Wednesday, Digital Metrics Lead for the Centers for Disease Control and Prevention (CDC) shared how the agency responded online to communicate COVID-19 information to the public.
Here are four steps for ensuring your audience hears a quality speech given on behalf of your agency, its employees and its mission.
Closing equity gaps has the best chance of helping communities emerge from COVID-19 stronger, more resilient and more equitable.
So what lessons did we learn from conducting numerous Civic Superhero Training events? Here are my top pieces of advice for engaging with your community.
Podcasts are becoming an effective way to manage and convey important content to the public. Here are some reasons why they should be a part of an organization’s communications strategy.
Our communities are full of caring, motivated people. So how can we facilitate their origin stories? How can we empower our local heroes with what they need to make an impact on our communities?
Baby Boomers place the highest expectations on local governments to solve problems. This aligns with Boomers’ engagement with local government in voting, home ownership, and participation on local boards and commissions.
Channel shift happens when people realize that they can avoid long waits at on office or on the phone by doing a quick web chat.
Sound public decision-making that embraces public participation is needed at a time when trust in government is at an all-time low. You need a diverse team to improve your practices and adapt to the next big change.
One of the best ways to get focused during a crisis is to help others. So, let’s look at how volunteering can work for anyone: 10 ways to virtual volunteer.