Digital Government

Procurement in the Age of Prompt Engineering: Why Governments Still Buy Like It’s 1999

Governments worldwide are pursuing AI transformation but still rely on procurement systems designed for the last century. This article explores the widening gap between rapid technological innovation and slow, risk-averse acquisition processes. To fix that, leaders must embed agility, co-creation, and accountability into every acquisition, transforming procurement from a compliance burden into a catalyst for… Read more »

How a Digital-first Strategy Can Help Local Governments Win Over Residents

Local leaders can strengthen trust and engagement by adopting a digital-first communications strategy that makes information easy to find and accessible to all. By meeting residents’ expectations for clarity and transparency online, governments can counter misinformation and build lasting public confidence.

Algorithmic Redress: AI Due Process at Scale

AI is increasingly embedded in decisions that affect citizens’ benefits, permits, and rights, but few agencies have credible systems for appeal or correction. Building algorithmic redress mechanisms isn’t optional; it’s the backbone of public trust and due process in the AI era.

How a Modernized Data Infrastructure Can Drive AI Success

Drive AI Success With a Modernized Data Infrastructure

Did you know that around 85% of AI projects fail, with data access often attributed as the top reason for their failure? With AI’s potential to boost public service delivery and cut costs, agencies need to create an intelligent data infrastructure (IDI) tailored for their government environment to help AI projects come to fruition. Let’sRead… Read more »