The federal government has long managed technology like construction projects, but that model routinely fails the people it’s meant to serve. Explore why the shift from project management to product management is one of the most important governance reforms in federal IT today, and learn from the writer’s own work helping establish Product Owner roles… Read more »
Since the internet’s arrival, people have been accessing government information far from its original source — from the agency website, for instance, that first published it. The information may still be accurate, but the context that makes it trustworthy is lost.
In this video interview, Laserfiche’s Andy MacIsaac and Alex Wong discuss how agencies can use AI to increase productivity and generate actionable insights.
Federal identity app onboarding is where most ICAM programs stall. Learn why the bottleneck happens and how to fix it before the June 30 deadline.
Government agencies face many challenges, e.g., take advantage of AI and other new tech, do more despite limited resources, overcome legacy IT, close employee skill gaps and strengthen cyber defenses. Dan Cole and Tai Phan, who lead Oklahoma’s new IT strategy, discuss its key elements — and why it may be a model for other… Read more »
AI readiness in government requires more than prompt training. It requires human judgment — the ability to verify AI responses and establish and maintain responsible AI practices that are essential for better decision-making.
Cities exploring AI for municipal field dispatch need clear work definitions, reliable data, approved operating rules, deployment planning and measurable outcomes before AI can improve urgent field-service response.
State and local agencies are looking for innovative solutions to address their financial and other challenges. Dave Cole, NJ’s Chief Innovation Officer, discusses how agencies can use AI and other technology to improve operations and deliver services more efficiently.
Technology should support officers, reduce administrative burden and help keep personnel focused on public safety instead of paperwork.
In today’s AI-enabled environment, alignment alone is no longer enough to sustain consistent outcomes. Synchronization is the next phase.