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Communications
Remembering 9/11 Through the Eyes of Hurricanes Harvey and Irma
Lessons learned from 9/11 for disasters like Hurricane Harvey and Irma.
Why First Impressions Are Lasting Ones
First impressions only go skin deep. But why do we have these biases?
What is the Difference Between Bigfoot and Government?
What does government have in common with the legendary Bigfoot? More than you think.
How to Write (IT) Emails That People Will Read
The stakes are too high for tech experts and non-IT professionals to operate on different wavelengths. There are things agencies can do to boost the chances that workers not only read but understand emails from the IT department.
The Future of Our Economy Depends on Total Workforce Engagement
What you need to know about the gig economy.
Social Media Comes of Age Amidst Harvey
Hurricane Harvey is not the first opportunity for social media to play an integral part in emergency communication channels, but it is the most recent and, possibly, most widespread case.
The 7 Best Online Public Speaking Courses for Government Employees
We’ve found seven of the best online courses that can help government employees like yourself become better at public speaking. Some are free, and the rest are priced right for government agencies of any size.
When the Flight Attendants Stop Smiling
First, think on this – “We judge ourselves based on our intentions. We judge each other based on observable behaviors.”
“All Views Are My Own”
Why (and how!) local government staff should tell their stories on social media.
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