Microlearning videos have increased training retention at the IRS by providing short training videos that are available to view just-in-time.
Surveys have shown that there are valid characteristics associated with each generation. Every generation brings positive traits to the workforce. Here are those attributes.
The issue of trust – or the lack thereof – is a common topic in our current culture. To understand why, we must first understand what trust is.
Read on to meet these government and industry contributors for GovLoop who will be posting once a week for the next three months!
Whether working remotely or in the office, government employees are more efficient and effective when supported by robust collaboration tools.
Consider all the information passing through 911 dispatch centers on a daily basis: addresses, names, medical conditions and more. What can it be used for?
To build an effective and scalable experience, organizations must understand all aspects of their customer interactions and focus on three main levels of CX
The evolving remote workforce calls for agencies to proactively change the way they function while improving agility and productivity for the long-term.
As a result of just three virtual efforts, citizens are more engaged than ever before. They have opportunities to get involved in their city.
COVID-19 has proven that something so seemingly benign as paper can undermine well-intentioned government efforts if left unchecked.