How to Thank Staff at Major Office Events
It is important to thank staff publicly, including at major office events, but leaders often fail to appreciate staff in such an obvious way. This article explores the problem.
Communications
Prioritizing Local Government Communications in a New Funding Landscape
Local government communications are more important than ever — keeping communities informed, engaged, and confident in their leaders.
Thanking Staff: Tips for Appreciating Employees
Thanking staff is a simple yet critical way to improve morale and boost productivity. Here are tips on appreciating employees, even when time and budget are tight.
Feeling Burned Out? Try These Ideas.
Public servants are particularly susceptible to burnout — to suffering from extreme, prolonged stress when responsibilities seem overwhelming. Check out these GovLoop resources for expert advice on overcoming burnout and tackling the mental, physical and emotional harms it causes.
Do You Know What Makes a Good Question?
Writing questions is more difficult than you may think. They carry context, tone (if spoken), assumptions, and bias — but they’re also a critical way of gathering feedback. Let’s discuss several ways that questions make assumptions and how to avoid those suppositions when asking for input.
Why Social Media Breaks Down When AI Becomes the Reader
Social media platforms are increasingly being treated as authoritative inputs by artificial intelligence systems. But they were never designed for that role.
Navigating the Funding Cliff: How Local Governments Can Future-Proof Civic Engagement
As budget pressures mount, local governments must invest wisely. Future-proof civic engagement by prioritizing ADA-accessible websites, resident self-service tools, and modern emergency messaging systems. These investments not only improve efficiency and reduce costs — they build trust, transparency, and long-term community resilience.
The Mirror Principle: Why Self‑Awareness Requires Other People
Ever wondered why your leadership “reflection” doesn’t always match your intentions? This quick read breaks down the blind spots we all have and how to finally see yourself clearly.
Why Local Governments Get Flattened by AI (and How to Prevent It)
When residents ask AI systems questions, the answers are often wrong. That’s because AI systems read webpages differently than humans do.
Bridging Digital and Organizational Confidence in Government: The Missing Link Between Tools and Outcomes
As governments accelerate digital modernization, many struggle to convert new tools into measurable mission outcomes. This article examines the critical gap between digital readiness and organizational confidence — why technology alone is insufficient — and offers leaders a practical framework for building enterprisewide confidence in an uncertain 2026 landscape.