It is the most wildly over-used mark of punctuation in the English language and is dragging all of us down with its haphazard excitement and indiscriminate emphasis!
Learn how experts are successfully using digital services to improve constituent experiences.
Five tips to create a good collaborative environment with your programmers.
In any operating environment, the ability to distill information in real time and communicate clearly across multiple workflows is key to mission success. Government agencies have made strides enabling voice interoperability across teams, yet true interoperability requires more.
We know rudeness gets in the way of relating to others at work. But even common, well-meaning responses can block us from connecting with others. Here are 10 common ways we prevent ourselves from being present and truly listening to others, and steps we can take to remove those barriers.
You all have stories to tell and knowledge to share so don’t let a fear of public speaking stop you from educating people who want to listen.
Government technology isn’t the kind of topic that generally makes national news, unless something has gone horribly wrong. We don’t often hear how well a system is running — until it isn’t — or what life-transformational IT services agencies provide for citizens, unless journalists bring it light or it’s part of some larger administrative initiative…. Read more »
Learn how shared service arrangements and regional planning agencies can help state and local governments harness the benefits of collaboration.
Here are some alternative reasons to explore why your colleague may seem rather testy and annoyed.
During the past 20 years, or so, as video technology has leapfrogged itself to the point where you can shoot a feature film on your phone, many local agencies began hiring communication specialists and video producers to come up with new and creative ways to get their message out. But, in many cases, the priorities… Read more »