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Lessons learned from 9/11 for disasters like Hurricane Harvey and Irma.
First impressions only go skin deep. But why do we have these biases?
What does government have in common with the legendary Bigfoot? More than you think.
The stakes are too high for tech experts and non-IT professionals to operate on different wavelengths. There are things agencies can do to boost the chances that workers not only read but understand emails from the IT department.
What you need to know about the gig economy.
Hurricane Harvey is not the first opportunity for social media to play an integral part in emergency communication channels, but it is the most recent and, possibly, most widespread case.
We’ve found seven of the best online courses that can help government employees like yourself become better at public speaking. Some are free, and the rest are priced right for government agencies of any size.
First, think on this – “We judge ourselves based on our intentions. We judge each other based on observable behaviors.”
Why (and how!) local government staff should tell their stories on social media.