AI’s Next Infrastructure Challenge: Connecting Government and Frontier Models
When AI systems retrieves a documents, they don’t necessarily verify where it was posted or whether it’s still valid. A citation registry can help.
Communications
AI Is Explaining Your Agency. Is It Getting the Full Picture?
Now that online search results include AI summaries, how can you make sure people will still find the information they need?
Resilience Is a Leadership Skill
Leadership is tested during adversity. Discover how resilient leaders build trust, inspire confidence, and help teams navigate uncertainty together.
ADA Compliance for Special Districts: What Actually Applies (and What Doesn’t)
ADA web accessibility rules apply to websites, apps and documents. Learn about archive exemptions and sustainable accessibility strategies.
The Invisible Work Behind Government Innovation
When people talk about innovation, they usually focus on the outcome. What often goes unnoticed is everything that happened before that moment.
The Hidden Cost of Poor Workplace Communication
Communication breakdowns often look like performance problems. Before assuming employees are disengaged, leaders should examine whether expectations, priorities, and organizational goals are being communicated effectively.
Prevent Suicides Through Anti-Bullying Policies
In recognition of Suicide Prevention Month, here are commonsense ways to develop an anti-bullying policy.
Tools and Techniques for Engaging People Where They Are
In this video interview, Granicus’ John Boerstler explains how agencies can modernize their communications to better reach constituents.
The Document Problem No One Is Talking About in Special Districts
Agencies rely on PDFs to keep residents informed, but they can make essential information unavailable. Here are tips to make documents easier to access.
With Great AI Comes Great Responsibility: Communicating Clearly in a Hybrid Workplace
Technology has made it easier than ever to communicate, yet many of us spend more time clarifying messages than acting on them. Here’s how to do better.