“The power of life and death is in the tongue,” is not an overstatement or exaggeration. Words matter more than you might realize.
We all recognize the value of networking, connecting with our professional peers to learn and grow and share contacts. But for some, the coffee or cocktail mingler isn’t much fun and can be ineffective. The good news? There are better ways to make meaningful connections.
Government has an information distribution problem. These three principles can reverse the trend, and elevate your next information campaign to the top.
Now that you know your message (your one key point) and you know your audience (what type of language and how much detail you should provide), it’s time to know your style (how you present the material).
If you’re contemplating a role in government where you serve an elected official, or perhaps you’re already working for one, these helpful strategies wil help you navigate what can be tricky and unexpected waters.
If you haven’t made professional plans for 2019 yet, you may be feeling the heat. But GovLoop has an opportunity for you.
A ServiceNow survey of customer service leaders across industries found that the most successful service departments adopt three best practices.
As a leader or a communicator, are you challenged to motivate others to act? Here are tips on how to communicate effectively utilizing adult learning theory to change behavior.
Your website is your chance to make that first impression. How your customers view its design, navigation and content could be the difference between attracting new residents and businesses, or losing them to another agency.
Let’s be honest. Most government websites are static and stale. Wouldn’t it be nice if they were more… conversational? Take a closer look at government’s first conversational website.