Communications

10 Barriers to Connecting with Others

We know rudeness gets in the way of relating to others at work. But even common, well-meaning responses can block us from connecting with others. Here are 10 common ways we prevent ourselves from being present and truly listening to others, and steps we can take to remove those barriers.

7 Ways Government Can Tell Better (Tech) Stories

Government technology isn’t the kind of topic that generally makes national news, unless something has gone horribly wrong. We don’t often hear how well a system is running — until it isn’t — or what life-transformational IT services agencies provide for citizens, unless journalists bring it light or it’s part of some larger administrative initiative…. Read more »

Your Peg Channel is Dead (Sort of)

During the past 20 years, or so, as video technology has leapfrogged itself to the point where you can shoot a feature film on your phone, many local agencies began hiring communication specialists and video producers to come up with new and creative ways to get their message out. But, in many cases, the priorities… Read more »