COVID-19 Diary No. 2: Being Together Apart
Right now, how well we are able to be together apart, is part of becoming resilient in the face of an ongoing, serious challenge.
Communications
Evaluate Your Lens – How to Re-assess Your View
We can compare our view of life to a camera lens. What can we do to expand that lens and re-assess our view of what’s really going on?
3 Steps for Creating Effective Disaster Response Communication
A lack of communication leaves citizens confused about critical information. Here’s a three-step approach that governments can use to change that.
How a National Security Lab Streamlined ‘Annoyances’
Today, Sandia’s communications team is better able to focus on the task at hand because they experience far fewer interruptions from clients seeking help with finding assets.
Unifying the Citizen Experience Across Divided Agencies
Federal agencies are notoriously siloed, but citizens do not see these bureaucratic divides. How can agencies bridge the gap for a better citizen experience?
Are You Creating Accessible Content for Your Audience?
Online content is more prevalent than ever, and so is making sure those offerings are accessible for the hearing, mobility and visibility impaired.
Hispanic, Latino, Latinx: A Short Guide for Government
In recognition of National Hispanic Heritage Month, here’s a brief overview of what Hispanic, Latino and Latinx means and how to decide which to use.
Identifying Quick Wins on the Path to Better Customer Experiences
How can agencies turn this critical surge in COVID-19-related communications demand into a broader digital transformation effort?
Meet Our Latest Round of Featured Contributors!
Read on to meet these government and industry contributors for GovLoop who will be posting once a week for the next three months!
How the CDC Used Metrics to Communicate COVID-19 Info Online
At GovLoop’s online training Wednesday, Digital Metrics Lead for the Centers for Disease Control and Prevention (CDC) shared how the agency responded online to communicate COVID-19 information to the public.
