AI is being treated like a tool instead of what it actually is: a capability that should be embedded into how work gets done. The organizations seeing real results aren’t the ones experimenting the most. They’re the ones aligning AI to mission outcomes, operational workflows, and decision-making.
Legacy technology wasn’t designed for the volume and variety of data that agencies handle today, and AI exacerbates the problem. Certain tactics, however, will help agencies leave their outdated tech behind — so employees can access data when and how they should.
In this video interview, John Lange of Tricentis explains the role of automated testing in data accuracy, process efficiency, compliance and security.
Government is moving fast, but speed alone is not delivering better outcomes. As AI and automation accelerate decision-making, a gap is emerging between how quickly decisions are made and how well they are governed, understood, and sustained. This article explores how leaders can close the decision gap by strengthening clarity, consistency, and control across policy,… Read more »
In this Q&A with Dave Cole, New Jersey State Chief Innovation Officer, learn how technology and AI are helping the state deliver better services more efficiently.
From email to virtual meetings to Teams messaging, digital tools are essential to how government teams communicate and get work done. But when they’re not used well, they can create confusion, wasted time, and unnecessary stress. During the latest Supervisor Community of Practice, we discussed easy‑to‑apply tips with Shawn Selleck, Principal, Civinno, LLC, to helpRead… Read more »
None of us wants our personal data exposed; think how closely we guard our Social Security numbers. But the privacy and confidentiality rules that protect our data often are complicated and wide-ranging. They include large-scale regulatory frameworks, such as the Health Insurance Portability and Accountability Act (HIPAA), plus industry-specific rules and internal policies. Although oftenRead… Read more »
Most data today are unstructured, found in everything from Microsoft Word documents and PDFs to video and social media feeds. That array of formats makes it hard for users to collect, analyze and act upon data. It creates an obstacle to data accessibility.
In this video interview, Snowflake’s Adam Edelman explains how a unified data stack solves challenges and delivers on the promise of AI.
In this video interview, Joël Franušić, of Auth0 and Okta, explains the importance of centralized identity management on the right platform.