IT’s New Accountability Era: From Black Box to Boardroom Scrutiny
For a long time, IT that “just worked” got a pass. The stakes are higher now, and IT leaders need to be proactive about vulnerability management.
IT Modernization
Shared Maps Help Hoboken Reduce Traffic Crashes and Flooding
Hoboken uses maps to share data across departments, prioritize safety, and engage residents in shaping a safer, more climate-resilient city.
How to Add Human Tone Back Into AI‑Generated Text
Your readers will forgive AI-assisted writing. What they won’t forgive is writing that sounds like no human was involved at all.
Transparency Starts With Documents: How Special Districts Can Build Trust Without Big Budgets
Strengthen transparency and resident trust without a big budget by improving document accessibility and making public information easier to access.
Zero-Downtime Citizen Services: The Leadership Mandate We Can’t Ignore
When a streaming service goes down, people complain about it online. When a government service goes down, somebody can get hurt.
Removing Friction, Driving Results: The Path to a More Agile Government
During a recent webinar, experts shared a common message: modernization is about removing barriers that prevents agencies from doing their best work.
The Last Migration: Why We Should Be Done Ripping and Replacing
At its best, modernization should be uneventful. It should sit alongside patching, monitoring, and capacity planning as routine work.
The Maple Syrup Problem: Overcoming AI’s Hidden Inefficiencies
AI brings with it a tremendous opportunities and productivity and efficiency gains. But to make AI investments scalable and long lasting (especially as pricing models change), it’s important for organizations to have a firm grasp of the areas that make the most sense to automate.
AI Beyond Task Automation: Orchestrate Business Processes End-to-End
In this video interview, UiPath’s Christopher Radich discusses best practices in business orchestration.
Information Readiness, Governance, and Trust: The Key to AI Success
There’s a lot of excitement around AI right now, especially as organizations look for ways to work faster, improve service delivery, and help employees be more productive. But one key message stands out: AI success isn’t really about the technology. It’s about having the right foundation in place first. As AI evolves into more advancedRead… Read more »