An effective and aligned organization will help the chief information security officer (CISO) improve its cybersecurity posture and reduce its risks.
A lesson from the Small Business Administration’s experience is that ongoing initiatives toward IT modernization tend to prepare agencies for unexpected emergencies.
Accessing a website isn’t normally a life-or-death situation. But in November 2018, it was. A massive, destructive wildfire was burning in California, and nearly 300,000 people had to be evacuated.
During a session at GovLoop’s “Gov Innovators Virtual Summit” on Wednesday, panelists discussed some lessons learned from the pandemic that are likely to reshape how agencies think about IT.
Digital transformation allows employees to make decisions faster, facilitate rapid learning and better serve constituents.
There are still unknowns about what government operations will look like going forward, but one thing is certain: This new normal won’t be a mirror image of what we experienced pre-COVID-19.
The siloed nature of many government organizations has rippling effects that run deep.
“If it ain’t broke, don’t fix it” is a mentality that has stymied governments for decades — robbing agencies of the benefits that come from incrementally improving operations and adapting to change.
Like everything in today’s modern, fast-paced world, the landscape of government services is rapidly shifting and changing. This is especially true when it comes to agencies’ digital footprints.
The new way forward will require agencies to take a hard look at manual, paper-based processes that have stagnated modernization and put a strain on employees who need the flexibility to work beyond office walls.