How to Budget for Continuous Improvement
Wayne County, Michigan, is approaching its budget and modernization plans to ensure the most positive and lasting impact.
Policy
Q&A: Federal Approach to the Opioid Crisis
As difficult as overcoming the opioid epidemic might seem, it is not impossible for state and local leaders.
Montana Maps Infrastructure Spending to Ensure Equity
Montana’s Department of Natural Resources and Conservation employed maps and dashboards to add transparency to the distribution of economic stimulus funds.
The Federal Plan to Improve Customer Experience
Government officials often talk broadly about improving customer experiences, but the Biden administration has unveiled an executive order (EO) that offers a detailed vision of what that means.
Navigating ARPA to Fund Technology
Treasury guidelines for spending funds provide recipients with “broad flexibility to decide how best to use this funding to meet the needs of their communities.” Learn the two most likely sources for paying for technology.
8 Steps to Turn Policy into Solutions
Government leaders can follow these eight steps to better use data to turn ideas into policy into solutions.
Why Service Design and DesignOps Are Key for a New EO
Service design and DesignOps are two practices that can help agencies align with President Joe Biden’s recent executive order (EO) aimed at improving the federal government’s customer experience (CX).
How to Move DevOps from Disarray to Unity
One of the pitfalls in adopting DevOps is what you might call Peter Pan Syndrome.
4 Key Cybersecurity Moves That Give Us Hope
There is no “quick fix” to the government’s cyber challenges, but four recent initiatives could help chart a new course for improving the nation’s cybersecurity.
The Future of AI Hangs on Ethics, Trust
NSFs Sivagnanam believes the next several years could prove critical in laying the groundwork for the broad use of artificial intelligence.