How are government agencies and organizations using user-generated content to provide an immediate, authentic, and engaging digital experience for citizens?
Should government agencies be using TikTok?
Whether you are posting a link to a press release or sharing a photo from a recent ribbon-cutting, make sure you take context into consideration.
Social media is part of most adults’ daily lives. The more and more we use social media, it can create difficulties establishing boundaries for over-sharing.
By and large, social media in some form is a part of the life of the public. Local government is in a perfect spot to embrace the power of this disruptive and highly-used platform.
Building and broadcasting your personal brand can help you network efficiently and open yourself up to new opportunities.
Customer experience (CX) is how customers interact with a business for their services, and a term that applies to governments at every level.
While emoji have become commonplace, using them to enhance messages has become more nuanced and, sometimes, complicated. Let’s look at some issues that emoji enthusiasts in government should know about.
Setting time aside to complete a job search is important, and yet, we don’t tend to take the job search seriously until we really need to.
Government agencies need to keep their social media tactics fresh to stay connected with their constituents.