Technologists like systems administrators, web developers and even information officers are rarely framed as the customer service owners of governments. But according to Illinois’ former Chief Digital Officer Hardik Bhatt, that’s exactly what they are.
State and Local
Public safety organizations need an effective talent strategy to hire a diverse workforce, attract and retain new talent, improve knowledge transfer from experienced to younger employees, establish focus and accountability, motivate and reward employees, and implement effective succession planning. It’s a way for leaders and HR to work together to define mission objectives and optimize… Read more »
In an interview with GovLoop, CIO of Nebraska Ed Toner shared the lessons he learned as a fairly new public servant coming into government. With more than 20 years of private industry experience, Toner also discussed how his team successfully implemented hybrid centralization as part of their IT consolidation efforts.
As roads deteriorate and highway fatalities continue to rise, citizen satisfaction with public transportation offerings is faltering. Now more than ever, it is critical for the public sector to invest in digitized transportation.
Cybersecurity innovations can be difficult to implement in state government. Rajiv Das, Michigan’s CSO, spoke about what his state has been up do.
Risk is more than a four-letter word in government. There’s often wariness about taking on too much risk, which is understandable, because agencies are playing with hard-earned taxpayer dollars. And it’s not like IT leaders can just ask for a few more millions because of an errant project. Asking for more money means raising the… Read more »
Cloud computing provides a simple way for state and local government to access servers, storage, databases and other application services over the internet.
Regardless of where you work or how long you’ve worked there, there’s a good chance you’ve run into some problems with timekeeping or absence policy.
Knowing the challenges that state and local agencies currently face with their existing solutions for tracking and reimbursement, what would make government employees and managers happier in terms of managing employee initiated spend? And will that path forward be easy, or are there challenges along the way?
A truly smart community is one that can avail the right technologies to manage its assets more effectively and efficiently. In this type of environment, government employees are able to move from tactical and repetitive tasks to strategic and value-added roles.