We’ve all been on the dreaded tech support line — languishing in despair as the wait time increases and real help seems like a distant dream. There has to be a better way, right? If only the government could find one. The Delaware Department of Technology found that solution.
Today, citizens have come to expect fast, efficient and accessible services from government agencies. But to be successful, agencies must ensure that their digital strategies increase user engagement and address opportunities to save money. Managed cloud platforms and open source software are enabling agencies to do both.
The “pay for success” movement in the non-profit world is starting to take hold at the federal, state, and local levels. But a prerequisite is having some way of measuring success – and ensuring the funding models encourage it.
The need for a dedicated public safety network is getting bigger with the increased use of wireless devices.
Addressing concerns that federal agencies are not taking advantage of innovative cybersecurity offerings, particularly from small businesses and startups.
Over the past several years, concern about pricing variability among the same or similar items on different schedule contracts led some agencies to publicly question whether they could rely on rates negotiated by GSA.
If you are interested in learning what your state or local agency can buy from GSA and when, here’s a list of programs giving STLOC entities authority to purchase from GSA’s Multiple Award Schedules.
Learn about how FITARA is doing as an enterprise.
A recent protest decision published by the Government Accountability Office (GAO) is a must-read for any federal contracting officer purchasing professional services off the GSA Schedules.
GSA’s IT Schedule 70 is looking for a new leader.