Government is prioritizing technology solutions that encourage speed, savings and innovation. Open source software — a type of commercial off-the-shelf (COTS) solution — aligns perfectly with that approach.
Writing a condolence to a colleague who has lost a loved one isn’t easy, but if your message of condolence is sincere, it will provide genuine comfort.
Discover six practical ways to build curiosity and improve your communication. Learn how asking better questions can deepen connection.
Great leaders don’t just know more—they notice more. This article reframes awareness as a leadership skill for the AI age.
There’s a growing cybersecurity skills gap between IT and operational technology (OT). But OT security is critical and needs more attention.
Disability relates to all aspects of events. In Part #1, I discussed how to determine that a venue is accessible. But there are other aspects to consider.
In a new era of Executive Orders and staff reductions, upskilling the existing workforce may be the only way to cope. Online training can help.
With defense acquisition delays mounting, Michael Duffy’s call to “move with urgency” sets a bold new standard. Meet it with leadership.
Combat imposter syndrome and cultivate unshakeable confidence in your government career. Learn practical strategies to overcome self-doubt, embrace a growth mindset, and thrive amidst uncertainty.
Accessibility ensures that all citizens, regardless of their circumstances, can understand and utilize the support available to them. Prioritizing accessibility also enhances civic involvement and promotes equity. In short, understanding how to improve accessibility helps government agencies to better fulfill their mission of serving the public. During our recent CX Community of Practice, Michelle Pinsky,Read… Read more »
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