GSA Bets Big on Data
GSA’s new analytics-as-a-service platform was designed to collect, manage and analyze complex data from multiple sources.
Analytics
3 Ways to Keep Data Flexible and Available for Optimal Services
To streamline and accelerate delivering robust insights and better services, agencies should look for three capabilities: flexibility, integration and synchronization.
5 Trends to Watch in Government for 2021
During a recent online training, our editorial team broke down five trends in government for 2021, including analytics, cybersecurity, and diversity and inclusion.
Event Streaming: The Future of Data Management
Agencies that use data effectively can better collaborate with one another, deliver stronger services to citizens and achieve more mission wins.
How a Crisis Center in Texas Improved Its Customer Service Experience
Integral Care of Travis County, Texas wanted to personalize contact center interactions by changing the way its agents engaged with callers.
Build Confidence in Evidence-Based Decision-Making
The best route to evidence-based decision-making doesn’t involve a massive, top-down solution.
Location Is a Guidelight in COVID-19 Responses
To combat the spread of an infectious disease, which requires contact tracing, geospatial information has shown what feet on the ground can’t.
Get the Most Value From All Data All the Time
Adopting a unified platform for data lifecycle management ensures that all data is available, secure, and ready to use.
Why Data Management Is Not Just an IT Concern
To realize the full benefits of their massive and growing stores of data, government agencies need to think in new ways about data management. Rather than coming at data management strictly from a technology perspective, they need to look at how they can get that data into the hands of their decision-makers, according to twoRead… Read more »
It’s Time to Rethink Employee Learning in a Virtual World
“It’s not just about ensuring employees complete the course and check the box, but how did that actually improve the mission?”
