GSA’s new analytics-as-a-service platform was designed to collect, manage and analyze complex data from multiple sources.
To streamline and accelerate delivering robust insights and better services, agencies should look for three capabilities: flexibility, integration and synchronization.
During a recent online training, our editorial team broke down five trends in government for 2021, including analytics, cybersecurity, and diversity and inclusion.
Agencies that use data effectively can better collaborate with one another, deliver stronger services to citizens and achieve more mission wins.
Integral Care of Travis County, Texas wanted to personalize contact center interactions by changing the way its agents engaged with callers.
The best route to evidence-based decision-making doesn’t involve a massive, top-down solution.
To combat the spread of an infectious disease, which requires contact tracing, geospatial information has shown what feet on the ground can’t.
Adopting a unified platform for data lifecycle management ensures that all data is available, secure, and ready to use.
To realize the full benefits of their massive and growing stores of data, government agencies need to think in new ways about data management. Rather than coming at data management strictly from a technology perspective, they need to look at how they can get that data into the hands of their decision-makers, according to twoRead… Read more »
“It’s not just about ensuring employees complete the course and check the box, but how did that actually improve the mission?”