Ottawa’s OC Transpo (ON) is warning riders not to rely on unofficial Twitter accounts that provide service information and status updates. Unlike systems in other Canadian cities, OC Transpo does not have an official Twitter account and riders have taken things into their own hands. One Twitter account (@OCTranspoAlerts) reposts service updates from OC Transpo’s website; another (@OC_Transpo) provides general service updates and information but is vague about its unofficial status. “They are someone that’s impersonating OC Transpo,” said Diane Deans, chair of the transit commission. “They’re not to be relied upon.” “You’ll be quite surprised at the end of the day, that 2011 is going to be a different world for OC Transpo,” general manager Alain Mercier told CBC News, saying that OC Transpo expects to have a Twitter presence by next year. Link to full story in CBC News.
Recent Articles on GovLoop
- A 21st-Century Education in Ohio Prisons
- How to Be a Nimble Employee
- AI Practices for Better CX
- Delivering AI at Scale Without Missing a Beat
- How Supervisors Can Navigate Negativity
- GTFS: The Secret Sauce Behind Rider-Facing Transit Information
- CX Innovation: Reminder Text Messages Make a Difference
- From Risk to Resilience: Making the Case for Mission-Critical OT Security
- What’s Next for CX?
- Turn AI Investments Into Meaningful Outcomes
Leave a Reply
You must be logged in to post a comment.