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Ines Mergel

Profile picture of Ines Mergel

@Ines

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Recent Blog Posts

  • Calgary Police’s Twitter account displays #SMEM best practices during #yycflood
  • Special issue “The Public Manager” on ‘Government Embraces New Social Media Tools’
  • New Public Administration Review article out: A Three-Stage Adoption Process for Social Media Use in Government
  • Information Week Review of our Social Media Field Guide
  • CfP: Transformation of Citizenship and Governance in Asia (Special Issue)
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    Ines Mergel replied to the topic Facebook requiring cities to change page names in the forum Communications, Citizen Engagement, Customer Service 8 years, 6 months ago

    Hi Erin, I wrote about this on my blog a few weeks ago with suggestions from other social media directors who ran into the same problem. They suggested a few solutions:…[Read more]

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    Ines Mergel posted an update in the group Group logo of Maxwell SchoolMaxwell School 10 years, 1 month ago

    Tomorrow, December 2, at 11am we will be live streaming my Public Organizations & Management class here: http://www.maxwell.syr.edu/live/ -> Steve Ressler, Govloop, and I will be talking about informal and formal networking in the public sector and how GovLoop can help to bring innovation into government. We will use #POM2010 as the hashtag for…[Read more]

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    Ines Mergel started the topic Govt 2.0: From Tools to Policy to Convergence in the forum Forum Discussions 10 years, 7 months ago

    Bill Greeves (MuniGov2.0 Founder/Communications & IT Director
    for Roanoke County,VA
    ) and I are starting a study to understand how government agencies are using social media applications and how formalized the usage is. The goal is to understand whether agencies have written social media policies (how to use social media tools) or social media…
    [Read more]

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    Ines Mergel replied to the topic What agency is quietly “kicking gov2.0 butt” in the forum Forum Discussions 10 years, 7 months ago

    Check EPA (http://www.epa.gov/epahome/socialmedia.html -> developed their own social media tools) and CDC (http://www.cdc.gov/socialmedia/ -> especially their H1N1 social media campaign).

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    Ines Mergel posted an update in the group Group logo of Maxwell SchoolMaxwell School 10 years, 9 months ago

    Thanks a lot, Steve, for talking to our Government 2.0 class! Very valuable insights!

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    Ines Mergel became a registered member 12 years, 4 months ago

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    Ines Mergel joined the group Group logo of Open InnovationOpen Innovation 21 years, 2 months ago

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    Ines Mergel joined the group Group logo of Google for GovGoogle for Gov 21 years, 2 months ago

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    Ines Mergel joined the group Group logo of Manor LabsManor Labs 21 years, 2 months ago

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    Ines Mergel joined the group Group logo of TwitteratiTwitterati 21 years, 2 months ago

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    Ines Mergel joined the group Group logo of Social Media Obsessed!Social Media Obsessed! 21 years, 2 months ago

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    Ines Mergel joined the group Group logo of Government 2.0 ClubGovernment 2.0 Club 21 years, 2 months ago

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    Ines Mergel joined the group Group logo of MuniGov 2.0MuniGov 2.0 21 years, 2 months ago

  • Profile picture of Ines Mergel

    Ines Mergel joined the group Group logo of Maxwell SchoolMaxwell School 21 years, 2 months ago

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