Plain Language Explained

If your agency’s resources are packed with legal and government jargon, your constituents may be left confused, frustrated, and without the answers they need.

It’s time to simplify. By using plain language, you can make your messages clearer and more accessible — so that users not only find the information they need but also understand it.

Watch this video to learn how to streamline your messaging and enhance the customer experience.

Watch now:


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