Public and private groups often duplicate efforts and miss important opportunities to engage the community. Rather, they should leverage their combined networks as part of a long-term strategy.
Nebraska’s CIO talks about how IT modernization is helping his state save money and improve services.
Often, people appreciate even minimal improvement. Measurement can give the community ideas about how to make things even better.
For more rewarding opportunities for public engagement, first understand how people interact with the institutions around them. Here are some tips.