Responsive government services that prioritize customer experience and engagement help build strong local economies. When residents, business owners, and community leaders interact meaningfully with local government services, they help shape a more responsive and resilient economic future. However, aligning your government team to meet those expectations can be challenging.
Join us online Thursday Nov. 13, from 2–3:00 p.m. ET/11 a.m.-12 p.m. PT to hear how improving customer experience can drive economic equity and community trust by aligning government agencies together with the private sector.
You will learn:
- How customer experience builds trust and transparency in local economic development.
- Why inclusive service design helps meet the needs of diverse communities.
- Strategies for enhancing CX across digital and in-person government touchpoints.
You’ll hear from:
- Charlotte Lee, Strategic Lead, CX and Innovation, Granicus
- David Peacock, Senior Advisor, Future Tourism Group, Granicus | Simpleview
Register now for free:
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