The COVID-19 pandemic served as a wake-up call for government agencies, and now they are working diligently to bridge the digital divide between constituents and services. Agencies are redesigning platforms, ecosystems and infrastructure to increase access to critical online services and social care.
Join us online Wednesday, Oct. 18, from 2-2:50 p.m. ET/11-11:50 a.m. PT to learn from government and industry leaders about how agencies are using technology to help foster digital equity and enhance constituent engagement.
Specifically, you will learn:
- Where the digital divide is felt most and what agencies are doing to address those pain points.
- The tools and technologies that are helping agencies reduce the digital divide.
- Best practices from agency leaders who are working to address these challenges.
You’ll hear from:
- Richard Matthews, Chief Customer Experience Officer, Virginia IT Agency
- Camille Tucker, Acting Chief Customer Officer, General Services Administration
- Chris Dilley, Chief Technology Officer, State and Local Government, ServiceNow
Register for free below:
Brought to you by:
GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.