Aug. 3 – Constituent Service: 3 Common Delivery Mistakes to Avoid

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As a public servant, your mission to deliver services to your constituents is your goal and priority.

Consider all of the touchpoints agencies have with constituents daily – applying for a permit to updating a driver’s license to staying informed about COVID-19. These services are often burdensome and process-intensive. What if there were a better way for agencies to deliver services?

Join us online Wednesday, Aug. 3 from 2-2:45 p.m. ET/11-11:45 a.m. PT to hear from government and industry experts about approaches and accelerators that can drive better service delivery.

You’ll hear from:

  • Barbara C. Morton, Deputy Chief Veterans Experience Officer, Veterans Experience Office, Department of Veterans Affairs
  • Suresh Soundararajan, Chief Information Officer, Virginia Department of Health
  • Lata Grover, Senior Advisory Strategist, State and Local Goverment, ServiceNow

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