Sept. 29 – The Role of Customer and Employee Experience in Gov

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Government agencies know that providing a positive constituent experience (CX) is essential to carrying out their missions, whether that’s providing social security benefits or offering hurricane relief. But to provide good CX, agencies need to ensure that employees have the technology, tools and management support they need, especially in a remote or hybrid work environment.

Join us online Wednesday, Sept. 29 at 2 p.m. ET/11 a.m. PT to learn from experts about how to empower your agency to meet constituent’s rising communications needs.

Specifically, you’ll learn:

  • Best practices for making sure that your organization has the tech it needs in a hybrid work world.
  • How to improve employee communication, collaboration and the overall experience.
  • How technology helps employees be productive – whenever and wherever.


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