I’m based in an administrative support office for two bureaus of the State Department. I suspect that I could make good use of Web 2.0 functionality in providing guidance and information on administrative issues to my colleagues who do programs and policy, but the models I find are focused on serving external customers. So I started a group devoted to the people who serve – or manage administrative service to – internal customers in government agencies. If you answer to that description, please join the Administration Professionals group. I’m hoping it will turn into a community of practice where we can come up with some ideas for how all this neat technology can support our work.