Technology can help agencies make great strides increasing productivity and in cutting costs – but it can also be very
expensive. The Equal Employment Opportunity Commission is quickly discovering how to leverage new policies amid budget cuts. This past year, the IT budget for the EEOC was reduced about 15%. The Commission had to look at cost-cutting measures without weakening their services, and decided that a bring your own device (BYOD) pilot was in order. Chief Information Officer Kimberly Hancher at the EEOC spoke with Chris Dorobek of the DorobekINSIDER about what BYOD means for the EEOC, and how they’re implementing the pilot program.
Employees at the EEOC, as in many agencies, have been carrying a personal smartphone as well as their work phone. This has opened up the opportunity for the EEOC to allow employees to use their personal smartphone for work as well. Hancher and her advisory team worked hard to figure out proper useage and security policies, as well as finding a cloud service that could fulfill their needs. Luckily, once found, implementation was fairly straightforward and cost effective – about $120 per device a year as opposed to $70 a month to provide employees with work Blackberry’s.
The EEOC didn’t stop there. They also looked at how to cut the cost of employees still using Blackberry devices. Upon completion of a study, they found that many employees weren’t even using the government-funded voice plan! To cut this cost, Hancher worked with vendors to move to a shared plan so that they weren’t purchasing voice-plans which were being unused by employees. This change saved about 30%.
It’s refreshing to see agencies implementing cutting edge technology to improve themselves during austerity.
To learn more about the challenges, benefits, and best practices of BYOD, check out GovLoop’s report, “Exploring BYOD in the Public Sector.”